Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 45 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 39 reviews)); "The people are amazing and they truly care." ((in 28 reviews)); "Management is good" ((in 27 reviews)); "Healthy work environment" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

5.0

Jul 9, 2026

Great permanent work-from-home setup with growth opportunities

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

This is the first company I've work with that offers a permanent work from home setup. It has saved me a significant amount of time and money compared to when I was working onsite. I've also been given opportunities to grow and develop professionally.

Cons

I can't think of any. I'm very content with how things are.

5.0

Jul 9, 2026

Supportive culture with challenges that motivate growth

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Great company culture with a supportive and collaborative team. Offers opportunities for growth, learning, and career development. Leadership is approachable, values feedback, and provides flexibility with a good work-life balance. Great exposure to different projects and opportunities to take on new challenges.

Cons

Workload can become heavier during peak periods or major client ramps, but I see it as a positive challenge that keeps me motivated, productive, and continuously improving my time management skills. It pushes me to stay focused, adaptable, and hardworking.

4.0

May 18, 2026

Great team and manager, but HR issues persist

Team leader

Recommend

CEO approval

Business Outlook

Pros

- I had an amazing team here with an amazing manager and client. Sadly I had to let go due to some personal reason. - Permanent WFH with device provided (not all LOB though).

Cons

- HR is the worst department here. - Now that they are sold to Ubiquity, a lot of cost cutting is happening. Our annual appraisal recently was so underwhelming despite getting very high score compared to last year.

Viewing 160 - 162 of 481 Reviews

Jobs at Peak Support

Customer Escalation Specialist | US

United States

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Customer Solutions Team Leader (Remote) | US

United States

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