Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 45 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 39 reviews)); "The people are amazing and they truly care." ((in 28 reviews)); "Management is good" ((in 27 reviews)); "Healthy work environment" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

5.0

Apr 7, 2026

Great team, supportive environment, and strong growth opportunities

Crm specialist

Recommend

CEO approval

Business Outlook

Pros

Supportive and approachable leadership, collaborative team culture, and clear communication across projects. Great opportunity to learn and grow, especially in CRM tools and customer support workflows. Management is open to feedback and encourages continuous improvement. Work environment is positive, and teammates are always willing to help.

Cons

No major concerns so far. Overall, a very positive experience.

5.0

Apr 7, 2026

The Best Company to Work

Senior it service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Pros is as the fuel price goes higher and higher every week I really appreciate the 5 days WFH Set Up by Peak Support it really saves us big time in gas or travel expenses. I can't even imagine how hard it is to work onsite nowadays most of the income from salary will just be spent to Gas or travel expense. I am very thankful that I got a chance and I was chosen by this very amazing Company Peak Support. 5 days WFH arrangement saves money and more time for my wife and son. I am looking forward for more years in working at Peak Support.

Cons

I do not see any Cons as Peak Support is a great place to work with.

5.0

Apr 7, 2026

Great work-life balance and supportive culture

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance, Stable, and provides lots of trainings. With the global situation now, i am thankful of Peak Support hiring and trusting me years ago. No micromanagement is what i love here as well as the culture.

Cons

None as of this moment

Viewing 166 - 168 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

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