Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 45 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 39 reviews)); "The people are amazing and they truly care." ((in 28 reviews)); "Management is good" ((in 27 reviews)); "Healthy work environment" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

5.0

Mar 10, 2026

Peak Support is one of the best companies I have ever worked for.

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

Supportive and approachable management Collaborative and friendly team culture Opportunities for learning and professional growth Positive work-life balance

Cons

Workload can be high during peak periods Career progression in some departments could be more structured

4.0

Mar 10, 2026

Leading the business with a heart

Client success team member

Recommend

CEO approval

Business Outlook

Pros

Overcommunication is the culture which I love best.

Cons

I cannot think of anything at the moment.

5.0

Mar 10, 2026

Awesomeness and Amazingness

Team member

Recommend

CEO approval

Business Outlook

Pros

I’m truly grateful to be part of PeakSupport, a workplace that feels more like a community than just a company. The supportive leadership, collaborative teammates, and culture of respect make every challenge easier to face and every success more meaningful. Working here has shown me what a healthy and empowering work environment looks like—where people are encouraged to grow, ideas are valued, and kindness is part of everyday interactions. Thank you, PeakSupport, for creating a place where people can thrive professionally while feeling genuinely supported. I’m proud and thankful to be part of this team.

Cons

There's no cons that I can think of.

Viewing 169 - 171 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

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