Pella reviews

Horrendous management. Horrendous expectations. Horrendous quality. I don’t know how many multi-hundred unit containments we need before something is done about how this place is run. Just know when you buy a Pella window, you buy a remake. 60 seconds is not enough time to make a good quality product. Constant changes made by a management that has never worked a day on a line create unnecessary stress. Management delegates their own work to those under them, like their own audits. They do not treat us with respect. You can tell we are objects and tools to them. Corruption is off the charts (word is a production manger was just fired for sleeping with his subordinates). We just had “education meetings” to discourage us from forming a union. We are told positive change is coming, but we’ve been hearing that for years. Every time you turn around, another benefit is cut from us. Bonuses are gone, profit sharing is gone, and they’ve even found a way to deny us a cost of living increase by changing its name to something else.

Limited administrative support. Limited field training to understand the processes. You have to collect payments at 3 stages. You have to do detailed proposals for labor and be responsible if legal language is missing not perfect. Customer Service for issues is inadequate. Sales Managers do not support you. They go to a lot of meetings and just ask what sales you are bringing in. Not enough support so you can do your job. Training is independent and others on your team avoid you when you are new.