Is Peloton Interactive a good company to work for as a Members Support Associate?

Members Support Associate professionals working at Peloton Interactive have rated their employer with 2.5 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of Peloton Interactive employees being 3.5 out of 5 stars. Search open Members Support Associate Jobs at Peloton Interactive now and start preparing for your job interview by browsing frequently asked Members Support Associate interview questions at Peloton Interactive .

Does Peloton Interactive pay Members Support Associate employees well?

Members Support Associate professionals rate their compensation and benefits at Peloton Interactive with 2.6 out of 5 stars based on 48 anonymously submitted employee reviews. This is 42.4% worse than the company average rating for salary and benefits. Find out more about Members Support Associate salaries at Peloton Interactive.

What are the top reviewed jobs at Peloton Interactive?

Sales Specialist (92) , Field Specialist (85) , Sales Associate (61) , Member Support Associate (41) , Software Engineer (28) , Field Operations (23) , Warehouse Associate (23) , Manager (21) , Sales Representative (20) , Team Lead (19) , Peloton Expert (18) , Field Operations Specialist (17) , Sales (17) , Brand Ambassador (16) , Showroom Manager (16)

What are the pros of working at Peloton Interactive according to real employee reviews?

"Pay is good and hours" ((in 189 reviews)); "Benefits were great to receive" ((in 165 reviews)); "people are great and believe in selling their products." ((in 107 reviews)); "Great culture; Perks were fantastic" ((in 107 reviews)); "Great team and fast paced environment." ((in 51 reviews))

What are the cons of working at Peloton Interactive according to real employee reviews?

"Instability at company and poor management." ((in 104 reviews)); "Poor leadership and business decisions" ((in 61 reviews)); "Too many layoffs." ((in 47 reviews)); "Absolutely clueless middle and upper management, change for the sake of change, corporate completely out of touch with retail." ((in 31 reviews)); "Long hours and difficult to maintain work" ((in 27 reviews))

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Peloton Interactive

Peloton Interactive Members Support Associate reviews

2.5

38% would recommend to a friend

(48 total reviews)

Peter Stern

Not enough data to show CEO approval

9% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.6

Compensation and benefits

1.9

Senior management

1.8

Career opportunities

Members Support Associate employees have rated Peloton Interactive with 2.5 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Members Support Associate professionals have an average working experience there. Peloton Interactive is rated 31% below average by Members Support Associate professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

48 reviews

1.0

Jul 8, 2024

Peloton

Members support associate

Recommend

CEO approval

Business Outlook

Pros

The pay was above average

Cons

The change in company policies

2.0

May 20, 2024

Cold layoffs

Member support associate

Recommend

CEO approval

Business Outlook

Pros

Used to be a fun culture prior to Barry

Cons

Very busy and not enough support from management. After years of loyalty, laid off very coldly. In the middle of a shift and my computer was deactivated.

1.0

Apr 28, 2024

Benefits were nonexistent

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing. Not a single thing.

Cons

Horrible hours / horrible benefits. No time off or work life balance.

Viewing 7 - 9 of 48 Reviews

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Jobs at Peloton Interactive

Associate Production Director

Sr. Associate, Treasury

Senior Service Design Analyst

View all Members Support Associate Jobs

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Peloton Interactive

Peloton Interactive Members Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Peloton

Cold layoffs

Benefits were nonexistent

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