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Peloton Interactive

Engaged Employer

Peloton Interactive reviews

3.5

52% would recommend to a friend

(1,621 total reviews)
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Peter Stern

50% approve of CEO

24% positive business outlook

Peloton Interactive has an employee rating of 3.5 out of 5 stars, based on 1,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Peloton Interactive employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent pay for work involved. Really fun product to sell. Home riders are awesome and after awhile I had not only met amazing people but made a lot of friends. They have meetings and include the whole company. I appreciated that. They don't mention it but offer reimbursement for training or certifications that you pay for outside of work. That was one thing I was most grateful for while working there. The first manager I had was very flexible and accommodating with hours.

Cons

My experience was very similar to the review entitled "cons outweigh the pros." When you are interviewing be really intentional about asking character and value questions of your immediate manager. During my time at Peloton, I met other managers and employees of different showrooms who seemed to have a more positive and encouraging experience than I did. Having said that during my time at Peloton I saw 2 people get fired. Both in a very similar way. Both top performers. I don't know if the manager felt threatened or just didn't jive with their personality or what. The manager would all the sudden start pointing out little things they did wrong that everyone in the showroom did and then start writing them up. I started taking pictures of how I did things so that way if my manager ever aimed at me I had proof. They do this so they don't have to pay as much unemployment when they fire you. The weird part is everyone knows what is going on but there's no way to do anything about it because conversations happen behind closed doors so if you are mistreated no one is there to defend you. I don't know how it was in other showrooms but it was like someone would be mistreated by a manager, everyone would know and just let that person barry themselves trying to figure out what to do. It was crazy to see it happen. HR was no help at all either. No exit interview. I don't know how all the inter-workings are supposed to work but I'm pretty sure that kind of stuff isn't ok. At the end of my time there I was getting bored. They started taking more and more control over what sales pros could do with their pipelines and offered little sales training. They talked about wanting to be the best sales organization in the world and then sent one of the execs around to the showroom and I kid you not, I heard him say, "I don't really have any sales experience but they (other leadership) said that was a good thing." How is that encouraging to a sales pro? After that, I realized they really think for the most part these bikes sell themselves and that I'm really just being babysat. How can you be creative and "fail fast," when everything is dictated and controlled? Also, felt like managers were pretty fear driven to hit goals. Everytime an exec would stop by they were always so chill, even when they pitched occasionally. I felt more relaxed having them there. I remember thinking why does it have to be so intense when my manager and district manager are around?

3.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Peloton used to be a wonderful place to work, before things took a turn for the worse, when the pandemic bubble burst. They overspent, overgrew, and were overly and unrealistically optimistic about the future. They've been trying to fix it since then, by bringing in a new CEO and new leadership team. They've cut expenses to the bone, through round after round of layoff, including one which is currently taking place one department after the next. They've also been trying tactic after tactic to get around the fact that fewer and fewer people are buying their Bikes and Treads. Promotions, bundles, sales; they're good for a temporary boost, but generally just pull sales forward, leading to a sagging funnel when the promotion is over. They are now in the middle of trying to rebrand themselves as not just a bike company but an overall fitness company. Time will tell if this pivot will work.

Cons

The pivot to being leaner, along with a recent product recall, along with sagging sales, has led to many manic engineering initiatives of dubious value. Teams have to turn on a dime to deliver the next thing that will save the company or help bring it to cash-flow neutral. Nothing has quite gotten there yet. Engineering teams have sagging morale and don't agree with the value of doing what they're being told they must do, and on what timeline they have to do it. Zero autonomy. One of the Peloton values is "Empower Teams of Smart Creatives". There is zero such empowerment at the team level. It's all driven from the top down.

1.0
Dec 12, 2020

Unpleasant!

Recommend
CEO approval
Business Outlook

Pros

decent salary, work-life balance, and good benefits

Cons

Lots of favoritism, very poor management, unprofessional and unethical managers

Viewing 22 - 24 of 1,621 Reviews

Glassdoor has 1,771 Peloton Interactive reviews submitted anonymously by Peloton Interactive employees. Read employee reviews and ratings on Glassdoor to decide if Peloton Interactive is right for you.