Does PenAir Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, PenAir Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at PenAir Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at PenAir Credit Union?

40% of PenAir Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PenAir Credit Union 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PenAir Credit Union?

Member Advisor (15) , Member Service Representative (7) , Member Advisor I (6) , Branch Manager (3) , Anonymous (2) , Back Office (2) , Credit Resolution Specialist (2) , Live Teller (2) , Mortgage Loan Officer (2) , Senior Member Advisor (2) , Teller (2)

What are the pros of working at PenAir Credit Union according to real employee reviews?

"Great benefits and awesome 401k match." ((in 8 reviews)); "Many great people in other departments." ((in 7 reviews)); "Good work life balance." ((in 3 reviews)); "Great company, great benefits, great employees." ((in 3 reviews)); "Move up quickly, community involvement, competitive salary" ((in 3 reviews))

What are the cons of working at PenAir Credit Union according to real employee reviews?

"Upper management can't decide on what product/service/style they want and are continuously changing." ((in 9 reviews)); "The communication and pay could be better" ((in 6 reviews)); "management, drama, managers don’t know how to run a branch, next to no advancement (especially for the Alabama market)" ((in 4 reviews)); "The current executive staff is clueless as to the most basic proper management, leadership and human skills." ((in 4 reviews))

What are the top reviewed PenAir Credit Union locations?

Pensacola , Jacksonville , Century , Pace

PenAir Credit Union reviews

3.0

40% would recommend to a friend

(118 total reviews)

Delbert Lee Morgan

57% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (118 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PenAir Credit Union has an employee rating of 3.0 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PenAir Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

118 reviews

5.0

Jun 5, 2025

Make the change and take a risk on yourself. You won’t regret it!

Mortgage operations manager

Recommend

CEO approval

Business Outlook

Pros

Health, vision and dental benefits , 20 days PTO from the get go. Extremely kind and genuinely care about meeting the needs and wants from their employees.

Cons

A driving map would have been cool so we don’t get lost .

3.0

Mar 30, 2025

Bank take over

Senior member advisor

Recommend

CEO approval

Business Outlook

Pros

We used to be a true credit union that cared about employees and member

Cons

Entire upper management is being taken over by bankers and they are sucking the life out of the place.

1.0

Feb 11, 2025

Great Benefits, Awful Management

Accountant

Recommend

CEO approval

Business Outlook

Pros

Benefits, Community Involvement, PTO is unmatched. Many great people in other departments.

Cons

New management lacks basic empathy, No clear direction, and rules with fear vs incentives. If you make a mistake or fall out of favor they will get rid of you. No consistency. Management writes many memos and cherry-picks what they will follow. Micro-management on steroids. You are treated like a kid vs the adult that you are. No concern for your health, stress, or workload. A whole team full of fear and will stay silent in fear they will lose their job.

Viewing 4 - 6 of 118 Reviews

Jobs at PenAir Credit Union

Human Resources Assistant

Fraud & Security Manager

Senior Virtual Branch Rep