Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Some great people and teams" ((in 17 reviews)); "Benefits are good." ((in 16 reviews)); "Flexibility, work from home, people" ((in 16 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 12 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 10 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 30 reviews)); "It also seems that management cares about management and no one else." ((in 14 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 11 reviews)); "The salary is a bit low." ((in 8 reviews)); "Low pay, no advancement opportunities, favoritism, toxicity" ((in 7 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews

3.0

Oct 22, 2024

Ok Place

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

People within my team were great. Flexible scheduling, generous time off.

Cons

Leadership is a mess. Revolving door of CEOs. Was once a company that was really dedicated to learners, but is now focused only on money. A lot of people are moved up the chain of command despite mediocre work, simply because they're good at sucking up and are "yes" people.

Penn Foster Group Response

1y

Thank you for your review. We understand that changes in leadership can create uncertainty. We are dedicated to our commitment this year to achieving our plan that puts learner success directly in line with our business goals, and we are committed to providing clear direction for our team. We strive to ensure that all promotions are based on merit, performance, and company need and we are continually reviewing our processes to ensure fairness and transparency. We thank you for sharing your feedback which is valuable in helping us to improve.

3.0

Sep 30, 2024

Lots of room for growth

Product management

Recommend

CEO approval

Business Outlook

Pros

New management is making things better!

Cons

Still a lot of toxic behavior, poor maternity leave, benefits in general are pretty non competitive

1.0

Sep 27, 2024

Better to Avoid

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits were in line with industry standards.

Cons

Extremely toxic work environment with an in-group mentality fostered by one individual manager that stretches to all parts of the department.

Viewing 31 - 33 of 278 Reviews

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