Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Great people to work with." ((in 18 reviews)); "Benefits are good." ((in 18 reviews)); "Flexibility, work from home, people" ((in 18 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 11 reviews)); "Happy with benefit package and time off." ((in 11 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 35 reviews)); "Most management is clueless and incompetent." ((in 14 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 10 reviews)); "The salary is a bit low." ((in 7 reviews)); "New leadership was dismissive of the local employees; Scranton was looked down upon; too much ego and not enough business sense." ((in 7 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (278 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews

1.0

Jan 5, 2023

New corporate leaders put profits over students

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be a great school under previous leadership. Good amount of PTO offered Free programs. Remote work, but that's changing now.

Cons

Since Frank Britt left its a diploma for profit mill. On 3rd CEO in 13 months. Some programs or courses don't have instructors, extremely high turnover. zero career pathing, you can go years without a raise or opportunity to advance. Employees who have served students for decades got let go so new corp leaders can promote friends who have been with company less than a year. Huge lay offs but dozens of new "VPs" promoted in last 12 months, yet there's still no direction. Students suffer for the mess. Extremely compartmentalized. now mandating that even if you were hired as remote you have to come in for company meetings if you live within 50 miles.

1.0

Jan 5, 2023

Pathetic

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

People are in and out of this place so they are always hiring. Deceitful and usury. Management will lie to your face for weeks. pay is meager. The mission is to make more people pay them not actually help them. No recognition or appreciation and the commission is all but allusive.

Cons

3 rounds of interviews and used good references for 15 dollars an hour. AE's got it pretty bad up there too. they are focused on DEI, virtue signaling, and numbers

4.0

Dec 27, 2022

Great Management

Admissions specialist

Recommend

CEO approval

Business Outlook

Pros

Management is extremely supportive and wants everyone to succeed. They promote from within and are very good about acknowledging growth.

Cons

Hourly rate could be better

Viewing 100 - 102 of 278 Reviews

Jobs at Penn Foster Group

Administrative Assistant

Administrative Assistant