Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews
3.0
Apr 29, 2021

Penn Foster

Recommend
CEO approval
Business Outlook

Pros

Nice atmosphere, friendly people, good culture

Cons

Employee retention and yearly cost of living raises non existent

5.0
Apr 15, 2021

Best place I've worked

Recommend
CEO approval
Business Outlook

Pros

I've never been more proud to work for a company. They truly have their employees' and students' best interest at heart.

Cons

Working in customer service always has the chance of working with unpleasant people.

2.0
Apr 9, 2021

Completely disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Currently relegates large sums to specific projects which allows for some possibly dynamic results. However, these projects are completed by third parties rather than inhouse departments.

Cons

No standardization in any courseware/courses -- all over the map. Lack of any kind of digital asset management system. SME's are rushed which introduces erroneous pedagogy. Poor communication interdepartmental communication.

avatar
Penn Foster Group Response
5y
Thank you for your feedback. We truly appreciate you taking the time to bring areas to light. We are in a growth phase and evaluating each process and structure as we evolve. We welcome suggestions and are committed to effective communication as we move forward. Thanks again. With much appreciation, Penn Foster HR People Team
Viewing 178 - 180 of 278 Reviews

Glassdoor has 296 Penn Foster Group reviews submitted anonymously by Penn Foster Group employees. Read employee reviews and ratings on Glassdoor to decide if Penn Foster Group is right for you.