Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Some great people and teams" ((in 17 reviews)); "Benefits are good." ((in 16 reviews)); "Work from home, good work life balance" ((in 15 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 12 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 11 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 34 reviews)); "Most management is clueless and incompetent." ((in 14 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 10 reviews)); "Favoritism runs rampant here." ((in 9 reviews)); "The salary is a bit low." ((in 8 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

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Penn Foster Group

Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Diversity & inclusion

2.8

Culture & values

2.4

Compensation and benefits

2.3

Senior management

2.2

Career opportunities

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

5.0

Jan 18, 2021

REVIEW

Academic advocate

Recommend

CEO approval

Business Outlook

Pros

Everyone is super nice from high up management to the team of reps. You can grow within the company if you work hard rather quickly. You have a benefit package and paid time off. I love working remotely as well, it allows me to be at work and be at home with my children in these uncertain times.

Cons

Pay is a little low for the busy service levels, and the amount of work.

5.0

Jan 18, 2021

Very Positive Work Environment

Student advocate

Recommend

CEO approval

Business Outlook

Pros

Positive work place, very helpful.

Cons

No cons so far, loving this job!

5.0

Jan 5, 2021

Great Company

Instructor

Recommend

CEO approval

Business Outlook

Pros

The upper management care. They offer some off the wall extra benefits to keep you safe, sane and a happy employee. They truly believe in offering a work life balance. PF handled COVID with grace and patience and our company is now doing better than ever.

Cons

The health benefits are unaffordable for our family at $700/month, I hope they can eventually lower these premium/costs.

Penn Foster Group Response

Thanks for sharing and glad to hear you’re finding that we care about our people – we do! If you’d like to discuss benefit plan options, reach out to our HR team at human_resources@pennfoster.edu. We’d be happy to help. We provide some medical plans with lower costs – starting at $35 per pay period for an individual and $155 for a family, and those plans include a $500 or $1000 annual Health Savings Account contribution. We get that healthcare is expensive and we aim to offer a variety of plans to meet everyone’s needs. We also absorbed most premium increases last year so our people didn’t have to. We’re sorry your premium is what it is, but we’re happy to see if other options work for you. Warmly, The Penn Foster Benefits Team

Viewing 193 - 195 of 278 Reviews

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Email / SMS Marketing Strategist

United States

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