Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Great people to work with." ((in 17 reviews)); "Benefits are good." ((in 17 reviews)); "Flexibility, work from home, people" ((in 15 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 13 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 9 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 34 reviews)); "Most management is clueless and incompetent." ((in 12 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 9 reviews)); "disjointed leadership and lack of transparency" ((in 9 reviews)); "Upper management thinks their reps are stupid." ((in 7 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews

1.0

May 19, 2019

It's done! Bought by Penn Foster

Admissions

Recommend

CEO approval

Business Outlook

Pros

None now! Bought by Penn Foster

Cons

It's over! Bought by Penn Foster. Tons of employees laid off at both places but Ashworth got hit worse, so far! They lied!

5.0

May 5, 2019

Great environment

Customer service advocate

Recommend

CEO approval

Business Outlook

Pros

Good pay and a kind environment. I've enjoyed working for such a caring company.

Cons

Favoritism in the departments and no room to grow without a bachelors degree

1.0

May 3, 2019

WAS a decent place to work, before they got bought by Penn Foster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None any more, since Penn Foster took over

Cons

When Penn Foster took over in February 2019, they initially told us they were planning to "grow both companies". Well, that turned out to be BS. They apparently told us that to keep people from jumping ship before PF had convinced them to do a brain dump of all their professional and institutional knowledge. The fired everyone in marketing and finance within two months, and have apparently started redirecting enrollments to the parent organization. Ashworth is slowly being digested by PF, and will probably not exist as anything but a call center servicing a continually shrinking pool of enrollments within a couple of years.

Viewing 223 - 225 of 278 Reviews

Jobs at Penn Foster Group

Administrative Assistant

Email / SMS Marketing Strategist

Remote

View job