1.0
Jul 9, 2019
Penn Foster Group reviews
2.5
39% would recommend to a friend
Kermit Cook
65% approve of CEO
30% positive business outlook
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Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).
Reviews by job title
278 reviews
5.0
Jun 13, 2019
Penn Foster is a great company!
Current employee, more than 5 years
Scranton, PA
Recommend
CEO approval
Business Outlook
Pros
I have been happy working at Penn Foster for over four years. My job is rewarding because I get to promote education and help people achieve their goals. Penn Foster provides me with a comfortable environment and the tools & training I need in order to deliver a pleasant, informative experience to the students. We are about to celebrate our Annual Employee Appreciation Picnic; this and many other efforts put forth by Penn Foster make me feel valued as an employee. I feel the managers truly understand my work/life balance and the possibility of moving up the ladder is real! Hard work and showing initiative are the reasons why I was promoted, twice! Penn Foster has many community outreach efforts; you’re always being reminded how much they care. Penn Foster provides health benefits, ample paid time off, promotions and upskilling to ensure their employees are happy and feel confident performing their duties. I would love to continue growing with this company!
Cons
I would like to see the inter-departmental communication improved. More of the company processes should have documented training tools.
2.0
May 31, 2019
Recommend
CEO approval
Business Outlook
Pros
-Management understands work/life balance so your hours are flexible, there was no clock in/clock out system so they trust you'll get your work done responsibly. -Benefits were good, I didn't pay more than previous jobs and the coverage is standard. -Working from home is a huge plus, you'll be provided with a laptop so in case of inclimate weather, you don't have to sacrifice PTO. -There is a gym on-site to use on lunch hour, breaks, after work, and even on the weekends. -Dress is supposed to be business casual, but 85-90% of the building wears jeans every day (AWESOME) so don't bother buying new blouses or dress slacks. -There are company wide events to raise money for local charities throughout the year such as bake sales, a chili cook-off, basket raffles, and blood drives.
Cons
Even though this company has many positives, they DO NOT outweigh the negative and toxic working conditions. -There are some employees that have been there for 5+ years without ANY salary increases. And if they did receive something, it was pennies in comparison to what I'm sure they deserve. Human Resources has been confronted on the issue for years and they never give answers. Meanwhile, within the last few years, PF acquired partnerships with Amazon, Allied Health, and bought Ashworth College. Don't tell me that raises for your employees "aren't in the budget" when we all know that the executives are profiting. -Favoritism runs rampant. If you are not friends with someone in the marketing department, or you're not best friends with your manager, then you're nothing. The environment in my department, as well as others I'm sure, was VERY clique-y. If you don't suck-up to the right people, you'll be ostracized. If you're looking for an inclusive and welcoming workspace, then keep looking, this isn't it. -Management is nonexistent and if they do show up, they're useless. Again, favoritism, and even nepotism, play a huge role, you'll never be in the right. Everyday, you are damned if you do and damned if you don't. -There was no proper on boarding training to new employees, you have to teach yourself on procedures of the department no matter how much you beg management to make time for you. And then when you make a mistake just trying to do your job, you will be publicly embarrassed for it, shamed, and treated like a child. -The other reviews are right, there was no room for advancement. Some departments are so different from others, there's no where to go. -There are way more Cons but I'd be here all night
Viewing 220 - 222 of 278 Reviews