Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Benefits are good." ((in 19 reviews)); "Some great people and teams" ((in 18 reviews)); "Work from home, good work life balance" ((in 16 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 11 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 10 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 29 reviews)); "Most management is clueless and incompetent." ((in 13 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 11 reviews)); "The salary is a bit low." ((in 8 reviews)); "disjointed leadership and lack of transparency" ((in 8 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

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Penn Foster Group

Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Diversity & inclusion

2.8

Culture & values

2.4

Compensation and benefits

2.3

Senior management

2.2

Career opportunities

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

4.0

Aug 6, 2018

No Title

Regulatory compliance coordinator

Recommend

CEO approval

Business Outlook

Pros

I like working here because the people are so nice! During the summer it is a relief to come in and have everyone greet me

Cons

Some days are quite challenging because of the hours, but I was able to compromise with my boss from 10-7 to 9-630

Penn Foster Group Response

Thank you for your candid response. We are glad that you enjoyed your experience working at Penn Foster. We believe our employees contribute greatly to providing the welcoming work culture that makes working here so enjoyable!

5.0

Jul 24, 2018

Admissions specialist

Recommend

CEO approval

Business Outlook

Pros

Penn Foster is amazing However working through a 3rd party company through them not the greatest

Cons

5.0

Jul 17, 2018

Student Advocate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Positive work environment, ability to work remotely, union

Cons

Job post was misleading, work can be mundane

Viewing 235 - 237 of 278 Reviews

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Penn Foster Group reviews

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Admissions specialist

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