Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Some great people and teams" ((in 17 reviews)); "Benefits are good." ((in 16 reviews)); "Flexibility, work from home, people" ((in 16 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 12 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 10 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 30 reviews)); "It also seems that management cares about management and no one else." ((in 14 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 11 reviews)); "The salary is a bit low." ((in 8 reviews)); "Low pay, no advancement opportunities, favoritism, toxicity" ((in 7 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (278 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews

1.0

Mar 14, 2025

Frustrating

Marketing

Recommend

CEO approval

Business Outlook

Pros

Flexible Remote work Good coworkers

Cons

Leadership says they're transparent but they aren't, company cares more about making as much money as possible vs actually benefitting students or employees. Very corporate environment with language and how people speak Leadership out of touch with the reality of student and employee lives Asks for feedback and how to improve but then doesn't do anything so it seems like a waste of time to say what you actually think Act like they care about company culture but when direct questions are asked, they have no answers

Penn Foster Group Response

1y

We are dedicated to acting on feedback, strengthening our company culture, and ensuring alignment to our goal of opening doors for learner success. As a current employee, we invite you to please share specific concerns and examples with your manager, or a member of the Marketing Leadership Team, so that they can share the investments we are making in student success this year, talk through your concerns, and answer your questions.

3.0

Mar 12, 2025

Contracted grader for Penn Foster Veterinary Technician Program

Grader

Recommend

CEO approval

Business Outlook

Pros

Work from home position with no set hours or deadlines for papers. Papers are fairly strait forward and system is easy to navigate.

Cons

There seems to be a lot of turnaround in staffing. Grading system at times does not make sense and students are given multiple chances to "pass" an exam or paper. Server issues can make staying online difficult and IT is not very responsive.

Penn Foster Group Response

1y

Thank you for your feedback. We understand that staffing changes can be disruptive and we are actively working to improve ways of working within our team. We are continually looking to improve our policies, including grading and turnaround timeframes to ensure they are fair and consistent to our graders while supporting student success. We appreciate you taking the time to leave us a review!

5.0

Feb 21, 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, generous benefits, hardworking team.

Cons

Salaries could be more competitive

Penn Foster Group Response

1y

Thank you for your positive feedback! We're glad to hear that you appreciate the work-life balance, generous benefits, and the hardworking team. We are committed to offering a competitive compensation, and we are continuously evaluating our salary packages, and other benefits, to ensure they reflect our dedication to valuing our employees. Your feedback is valuable, and we appreciate your input as we strive to make our workplace even better!

Viewing 25 - 27 of 278 Reviews

Jobs at Penn Foster Group

Email / SMS Marketing Strategist

Remote

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Email / SMS Marketing Strategist

Remote

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Adjunct Instructor - Vet Externship Evaluator

Remote

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