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Pepco Holdings

Part of Exelon

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Pepco Holdings reviews

3.6

64% would recommend to a friend

(197 total reviews)
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Joe Rigby

67% approve of CEO

57% positive business outlook

Pepco Holdings has an employee rating of 3.6 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pepco Holdings employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

197 reviews
3.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

As an engineer, if you land in the right department, you can earn a lot of responsibility very early in your career (largely dependent on direct manager/supervisor). If you're the type to sit back, relax, and set your career on cruise control, you can do so here. Annual bonus is pretty generous, but mostly contingent on organizational performance. Most staff-level employees do not have to work more than 40 hours/week, so work/life balance is great. Meaningful work can be found, but only within a few small groups (most work is rudimentary and uninspiring).

Cons

Internal politics are substantial part of promotional opportunities (FAR from a meritocracy, but utilities can afford not to be one). Innovation is pushed heavily, but it's primarily superficial because true creativity and entrepreneurship is inhibited within a monopoly, both by culture and regulation. Pay is relatively low for engineers. Year-to-year raises barely beat inflation, and promotional raises are typically 5% or less; payscales are same for engineers in Washington, DC and Newark, DE, which means former are struggling and latter are living like kings. Meaningful feedback on performance is very few and far between; annual performance reviews are a joke and utilize a forced-quota rating system. Middle managers often hog the interesting work for themselves, effectively shielding their staff-level, direct-reports from meaningful work. Career development is very weak (this is common across the utility industry).

3.0
Nov 11, 2016

Engineer

Recommend
CEO approval
Business Outlook

Pros

Good pay, easy workload, headquarters in a good location and metro accessible. I learned a lot in the first few years. Rotation program for young engineers helped people get a broader view of the company. Some individuals (especially those in more senior positions) are incredibly hard workers and very smart people. My managers always tried to improve the office culture and reward their high achieving employees as best they could to attract and retain the best workers and avoid the cons listed in this review. I had great supervisors and managers who genuinely cared about me and my career whether that was at Pepco or somewhere else. I am very grateful to have started my career with those people. This Pro is a huge one but also comes with a huge caveat: If you want to work hard and can put up with other people getting by without doing work, then Pepco can be a great place to get ahead. Even a little bit of initiative gets recognized because there is so little of it. Definitely a place where working hard and having initiative is a great blue ocean strategy and will quickly have your name known to upper management across the company. Upper management wants to see more of these people. Just be sure you can take the crushing weight of that apathetically lazy blue ocean while you're at it and you'll rise through the ranks in no time. (This is a pre-Exelon merger review)

Cons

Boring at times, projects move slowly, learning curve flattens out after a few years. Many people do next to no work but there are no repercussions so therefore no incentive for them to try at all. General air of complacency from a lot of people. Company doesn't actively hire from top schools. For lower level positions you get promoted regardless of whether you do a good job or not which is demoralizing for those trying to work hard and differentiate themselves. It's hard to stay "above the line" at times and this slacking off from people is talked about a lot behind the scenes between harder workers - many hard working people can't deal with it after a few years and look for opportunities elsewhere at consulting firms, renewable energy companies, or other faster-paced areas of employment. If you're not at the main headquarters then you're in one of the handful of other offices in the DC area - these offices are pretty old and all of them require you to drive in DC traffic. (This is a pre-Exelon merger review)

4.0
Jan 15, 2013

Company Culture Needs to Catch up with Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On-the-Job Training: There are countless employees here who have amassed decades of experience from which younger employees can tap and learn. Pepco was "founded" in 1906 so there will never be a shortage of information or knowledge. 100% Tuition Coverage: PHI cares about the education of its workforce, especially its Engineers. In fact, they care so much that they'll pay for your college degrees and more. Who does that?! Benefits: PHI's benefit package is top notch. Medical, Vision, Flex Spending, Dental, Life Insurance, etc. Also included is the aforementioned tuition supplement, company discounts, and the gratitude of customers when power is restored. Salary: As an entry-level engineer at PHI, the salary offered is quite satisfying. As an entry-level employee at PHI period, the salary is quite satisfying. Sure, like everywhere else, some promotions are muddied by politics but for the most part people are regularly promoted. Opportunity for Growth: With the many complaints come opportunities for growth. Wherever there is a need, an employee can fill that void and rise through the ranks accordingly. There have been people that have reached top management positions in only a few years due to them taking advantage of a combination of special projects, tuition assistance, and good ol' fashioned networking.

Cons

On-the-Job Training: Unfortunately, unless you seek information you will struggle. While there are those who are willing to help you, if you do not ask you will still be responsible for what you don't know. Often this means assignments will be given with no guidance or instructions. Short Timers: These are folk who are near retirement and love to tell you how close they are to it. While this alone is not necessarily a "con," hearing about it as a younger employee can sometimes be depressing. Also, often the people with the most number of years are often those who complain about their job the most. Change is not welcomed warmly here. This attitude does harm to younger employees because they now see a future of complacent. "I'll just work hard now until I reach a good salary. Then it's Easy Street until retirement, baby!" No. Peak Hours: Kin to the above "con" are what I call "Peak Hours." These are hours worked by some of the senior employees that are considered the most that they will ever work. After so many years, some folk seem to not even want to push anymore. The salary is comfortable (and overly generous in some instances) so why do any more than expected? Definitely a cultural nuisance for this company. Knowledge Transfer: Bottom line: people are retiring and they are taking all of those years of experience with them. Share the wealth! But why share when you can just retire an return as a contractor and get paid for this knowledge that the company has just lost? Brilliant!

Viewing 1 - 3 of 197 Reviews

Glassdoor has 254 Pepco Holdings reviews submitted anonymously by Pepco Holdings employees. Read employee reviews and ratings on Glassdoor to decide if Pepco Holdings is right for you.