Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Percepta

Engaged Employer

Percepta Client Services Manager reviews

3.0

13% would recommend to a friend

(8 total reviews)

Thomas Monaghan

Not enough data to show CEO approval

3% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.1

Culture & values

3.1

Diversity & inclusion

2.8

Work/Life balance

1.5

Career opportunities

1.4

Senior management

Ratings by demographic groups

Reviews by job title

8 reviews
3.0
Aug 20, 2025

High School Mentality

Client services manager
Recommend
CEO approval
Business Outlook

Pros

Great company. Spent 4.5 yrs giving my all to the department. Enjoyed the job and the company. Really easy job if you can handle high pace work environment and you had excellent time management skills.

Cons

But then realized if you didn't belong to the high school mentality clique then you would never move up. And there was a ton of favoritism and nepotism. If they didn't like you they would push you out. And they would favor certain employees over others. Very high drama the company doesn't care as long as the department is doing well.

avatar
Percepta Response
11mo
Thanks for sharing your experience—and for the 4.5 years you gave to the team. We’re genuinely glad to hear you enjoyed the job and appreciated the fast-paced environment. We’re sorry to hear that the latter part of your experience didn’t feel as positive. Feeling valued, respected, and supported matters, and your perspective on leadership and team dynamics is something we take seriously. We’re always looking for ways to do better. If you’d ever like to talk more or share suggestions, we’re all ears at percepta.hr@percepta.com. Wishing you the best wherever your path takes you next.
4.0
Oct 17, 2023

Its truly up to you

Client services manager
Recommend
CEO approval
Business Outlook

Pros

-The people/community/support -having my own desk(the standing one)

Cons

-pay -option to WFH -micromanagement

avatar
Percepta Response
2y
Thank you for sharing your experience! 😊 We're thrilled to hear you appreciated the fantastic people, community, and support here at Percepta. We're all about creating a positive work environment! Thanks for all you did to make our customers happy. We truly appreciate it and wish you all the best in your future endeavors!
1.0
Jan 23, 2023

Drama, Drama, Drama

Client service manager
Recommend
CEO approval
Business Outlook

Pros

Decent-ish pay, eventual work from home option IF you’re lucky. Paid training. Fairly easy work, if you are fast with computers and can handle angry clients.

Cons

Way too much corporate drama. Lots of pettiness. Supervisors are very hit or miss and if you get a bad one, be prepared to be ignored, berated, and asked uncomfortably personal questions. Definitely not understanding of employee emergencies. If you are expecting a child, DO NOT WORK HERE! HR is a total joke and make very accusatory statements towards you. Not to mention it’s apparently taboo to use HR’s open door policy. Be prepared to have your supervisors micromanaging every single interaction you have and question you mercilessly when you go above their heads. Ask one question, get multiple different answers and be punished if you take advice from the wrong supervisor. Super cliquey, can’t trust anybody. Again, drama, drama, drama.

avatar
Percepta Response
3y
We are sorry to hear that your experience at Percepta has not been positive. We value all positive and negative feedback, as it helps us identify areas where we can improve. We encourage you to reach out to us directly at percepta.hr@percepta.com so that we can discuss your specific experiences and work towards finding a resolution. We apologize for any negative experiences you may have had and will do our best to create a better working environment for you and all our employees.
Viewing 1 - 3 of 8 Reviews
Related searches: Percepta Client Service Manager jobs | Percepta Client Service Manager salaries | Percepta benefits | Percepta interviews
Percepta reviewsPercepta Client Service Manager reviews

Glassdoor has 1,045 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.