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Percepta

Engaged Employer

Percepta Client Services Manager reviews

3.0

13% would recommend to a friend

(8 total reviews)

Thomas Monaghan

Not enough data to show CEO approval

3% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.1

Culture & values

3.1

Diversity & inclusion

2.8

Work/Life balance

1.5

Career opportunities

1.4

Senior management

Ratings by demographic groups

Reviews by job title

8 reviews
5.0
Jul 25, 2022

Best family to work with

Client services manager
Recommend
CEO approval
Business Outlook

Pros

I absolutely love my Percepta family/team! Coming from a sports background, teamwork is embodied in my core being and I thought that the only team I would ever know is the team that I played sports with but I was gladly mistaken. From day 1, the camaraderie and acknowledgement from a job well done was and still is amazing. That's from the top down to little ole me. This company NEVER misses an opportunity to recognize their staff for a job well done and the incentives are also amazing. It keeps you motivated to do a job well done, not only for the company but for the clients we serve. Thank you Percepta!

Cons

I have no negatives at this time

avatar
Percepta Response
3y
Teamwork is one of our values, and it's great to hear that it's resonating with you. We know that the employee experience drives the customer experience, and it's great to hear you've had a positive experience thus far! Keep up the excellent work!
4.0
Feb 15, 2022

A challenging but rewarding position

Client service manager
Recommend
CEO approval
Business Outlook

Pros

This position is fast paced and meant only for those with exceptional time management skills. If you need to be challenged in your work, love interacting with people, and are excellent at deescalating clients, this is a position for you Health care/vacation/etc

Cons

Taking vacation can be tricky. There is a good deal of stress - high call volume, many cases. this is not for the faint of heart.

avatar
Percepta Response
4y
We appreciate your work and time dedicated to helping our customers and clients. It's not always an easy job, but we much appreciate you and your work!
4.0
Nov 18, 2018

This is a good job with a steady paycheck and decent benefits

Client service manager
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities come but you have to politic and make sure your scorecard is outstanding

Cons

Pay is not good enough

avatar
Percepta Response
7y
Thank you for your positive recommendation and comments. Our Global Compensation department conducts a regular analysis of wage data in this (and all other) markets to ensure we offer a competitive pay rate for all of our positions; we appreciate your feedback and your continued employment with our company!
Viewing 4 - 6 of 8 Reviews
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