Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews
2.0
Oct 25, 2024

Mentally Draining

Recommend
CEO approval
Business Outlook

Pros

Great coworkers Family atmosphere Good benefits expect healthcare. Good pay Work life/balance

Cons

Too many leaders Lack of transparency Leadership cares more about the performance stats than actual customer service. No consistency with rules. High turnover Boms play favorites and don’t respect employees. Advancement is almost impossible

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Percepta Response
1y
Thank you for your honest feedback. We appreciate hearing about the positives, including the supportive team atmosphere, benefits, and work-life balance. It’s great to know these aspects have been a good part of your experience. We understand your concerns about leadership structure, transparency, and the consistency of rules. We recognize that these issues can impact the work environment and overall employee well-being.We hear you on the importance of addressing mental stress and providing more recognition and support to those on the front lines. Reorganization efforts are currently underway, and your feedback helps guide us as we work toward creating a more balanced and effective structure. We truly value your dedication and commitment to the company, and we hope to make the necessary changes to enhance the experience for all team members. Thank you for taking the time to share your perspective.
2.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Schedule was good at first

Cons

Schedule became progressively worse at

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Percepta Response
1y
It seems like your experience as a Ford Pro Fleet Parts Specialist at Percepta started off well, especially with the initial schedule being a positive aspect. It’s good to hear that the early days had favorable elements. Thanks for sharing your thoughts!
3.0
Sep 28, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

The pay is terrible, and promotions are based on who the managers like the most.

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Percepta Response
1y
It sounds like you appreciated the opportunity to work from home during your time as a Technical Service Representative at Percepta. Remote work can be a great benefit, offering flexibility and convenience. Thanks for sharing your experience—others will find it helpful when considering similar roles!
Viewing 301 - 303 of 975 Reviews

Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.