Item: Percepta
Rating: 3
Author: Current employee - Anonymous employee

Question 1

Does Percepta pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Percepta?

Accepted Answer

68% of Percepta employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Percepta 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at Percepta?

Accepted Answer

Customer Service Representative (102), Customer Experience Specialist (59), Case Manager (30), Customer Service Representative (CSR) (24), Zone Manager (21), Customer Service Manager (13), Instructional Designer (13), Business Analyst (11), Customer Service (11), Customer Service Specialist (11), Manager (11), Operations Supervisor (11), FordPass Guide (9), Business Operations Manager (8), Concierge (8)

Question 4

What are the pros of working at Percepta according to real employee reviews?

Accepted Answer

"Good pay and attentive to training" ((in 73 reviews)); "Work from home, one great supervisor" ((in 70 reviews)); "Benefits are good and explained well during training" ((in 44 reviews)); "The people you work with are great and friendly" ((in 34 reviews)); "Great team and good to work" ((in 26 reviews))

Question 5

What are the cons of working at Percepta according to real employee reviews?

Accepted Answer

"Horrible Training and Onboarding Process" ((in 37 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 12 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 11 reviews)); "Low salary" ((in 11 reviews))

Question 6

What are employees saying about Percepta layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

Question 7

What Percepta locations have received the highest employee ratings?

Accepted Answer

Palm Bay, Allen Park, Mahwah

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