Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 77 reviews)); "Being able to work from home is great." ((in 63 reviews)); "Benefits are good and explained well during training" ((in 42 reviews)); "Good training and a change to get ahead" ((in 37 reviews)); "The people you work with are great and friendly" ((in 32 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 14 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 11 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(977 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (977 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

5.0

Nov 8, 2023

Love the Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global Presence Management Informed Decision-Making Transparency

Cons

I have no cons currently.

Percepta Response

2y

Thank you for your positive feedback! We're delighted to hear that you love working at Percepta and appreciate the global presence, informed decision-making, and transparency within the company. We're committed to maintaining these qualities that contribute to a positive work environment. If you ever have any suggestions or feedback, please feel free to share. We value your contributions and are grateful to have you as part of our team!

5.0

Oct 20, 2023

Everyone is very friendly

Customer servive agent

Recommend

CEO approval

Business Outlook

Pros

The people I work with are amazing

Cons

High amount of stress to complete large amounts of work in a short period of time.

Percepta Response

2y

Thanks for sharing your thoughts! We're thrilled to hear you find our team amazing! We appreciate all you do to keep our customers happy. Keep rockin' it, and thanks for being a part of the Percepta family!

5.0

Oct 19, 2023

Great Opportunities for all!

Vice president operations

Recommend

CEO approval

Business Outlook

Pros

Regardless of your position, everyone at Percepta has opportunity to create and enhance the work environment. Client Partners welcome and embrace feedback!

Cons

None at this time to share

Percepta Response

2y

Thanks for the fantastic feedback! Your review brightened our day! We couldn't agree more—at Percepta, we believe in unlocking great opportunities for everyone, no matter where they are on their journey with us. Your words remind us that we're on the right track in creating a dynamic and engaging workplace for our team. Keep those amazing ideas and positive vibes flowing—it's what makes Percepta truly exceptional!

Viewing 373 - 375 of 977 Reviews

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Jobs at Percepta

IVT Research Escalation Specialist

Melbourne, FL

View job

Customer Service Case Manager

Tier I Volvo Frontline Support Representative

Customer Care Representative

Concierge Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Love the Company

Everyone is very friendly

Great Opportunities for all!

Top companies for "Compensation and Benefits" near you

Jobs at Percepta