Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

65% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Flexible schedules, PTO, Work from home" ((in 66 reviews)); "Benefits are good and explained well during training" ((in 42 reviews)); "The people you work with are great and friendly" ((in 38 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "supervisors are overworked." ((in 13 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 10 reviews)); "No bonuses" ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

65% would recommend to a friend

(977 total reviews)

Thomas Monaghan

45% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (977 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

1.0

Oct 28, 2022

Bad training

Concerned employee

Recommend

CEO approval

Business Outlook

Pros

Nice building with deli downstairs

Cons

Training is not thorough enough

Percepta Response

3y

It is unfortunate to hear you did not have a good experience at Percepta. We would like to learn more about your situation and how we can improve our employee experience, specifically training. Please reach out to Percepta.hr@percepta.com. We appreciate everything you did for Percepta and wish you the best in your future endeavors.

5.0

Oct 28, 2022

Great

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Has the best management and colleagues!

Cons

There's nothing to say wrong here

Percepta Response

3y

Thank you for a stellar review. We're so happy to hear you are having an excellent employee experience. We know when our people are happy, our customers are happy. Thank you for all you do and keep up the great work!

4.0

Oct 26, 2022

Good Job

Sales and inventory specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home and some travel, good pay

Cons

New job roles give more work load and no increase in pay. Benefits keep going up every year with no additional coverage or pay increase

Percepta Response

3y

We are so happy to hear that you are having a wonderful experience here at Percepta. Receiving reviews like this makes our day and reassures us that what we do resonates with our employees. Thanks for contributing to our incredible team, and keep up the excellent work!

Viewing 406 - 408 of 977 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Spectrum

3.7★Compensation & Benefits

Jobs at Percepta

Customer Service Representative

Customer Care Representative I Marketing

Customer Care Representative

Escalation Support Specialist (Automotive Customer Support)

Concierge Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bad training

Great

Good Job

Top companies for "Compensation and Benefits" near you

Jobs at Percepta