Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      65% would recommend to a friend

      (977 total reviews)

      Thomas Monaghan

      45% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      977 reviews
      1.0
      Mar 7, 2023

      Awful

      Finance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      None in the last two years.

      Cons

      I have been moved into a position in last year that was held previously by multiple Senior level associates. Have not gotten one penny of a raise in two years. I am harassed via phone/text if I use my unscheduled sick time. Constantly patronized and treated like a child. My previous managers were great but everyone who hired me left the company last year. I have never been written up or disciplined in any way yet I am treated poorly if I make any mistake or have a misunderstanding.

      avatar
      Percepta Response
      3y
      We are sorry that you had a negative experience working with us. We value all positive and negative feedback, as it helps us improve and provide a better work environment for our employees. We would appreciate the opportunity to discuss your concerns further and understand how we can address them. Please reach out to us at percepta.hr@percepta.com.
      1.0
      Mar 1, 2023

      Charging Dept

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is no pros for this job

      Cons

      You don’t get trained the full 8 weeks we got trained 3 weeks and while working if needing help they don’t know the answer just like you so the customer sits and wait for answers also if you call out you get pointed you get pointed for being late for lunch breaks you get pointed for forgetting to punch out for lunch you get call avoidance for transferring a call without permission you have to have permission to do transfers which this was the first job I had to do this they don’t train properly and the ones that there barely understand

      avatar
      Percepta Response
      3y
      Hearing about less than awesome employee experiences is unfortunate - we'd like to better understand your situation so we can figure out the root cause - please send us an email to Percepta.hr@Percepta.com so we can discuss further.
      4.0
      Feb 28, 2023

      A lot of work

      Zone manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family oriented, hybrid working, good management

      Cons

      A lot of work and the pay and benefits are far less than Ford

      avatar
      Percepta Response
      3y
      We appreciate you taking the time to share your positive experience at Percepta. It brings us great joy to hear that the team has provided you with an atmosphere that is uplifting, positive, and feels like family. Your feedback about feeling valued and motivated in your position is truly appreciated, and we are grateful for your kind words about the company. We are honored to have you as a member of the Percepta team!
      Viewing 436 - 438 of 977 Reviews
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      ReviewsPercepta reviews

      Glassdoor has 1,042 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.