Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

65% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 70 reviews)); "Work from home set up is great!" ((in 67 reviews)); "Benefits are good and explained well during training" ((in 48 reviews)); "Great team and good to work" ((in 33 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 41 reviews)); "The training was horrible and we learned Nothing!" ((in 38 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

65% would recommend to a friend

(977 total reviews)

Thomas Monaghan

45% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

2.0

Feb 10, 2022

A stepping stone.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This place is only a stepping stone to get where you really want to be in life. Work from home (pandemic reasoning).

Cons

Not an ideal place to grow. Clique-mentality workers and team leaders. Lot of micromanagement. Sliding schedules that are obtained in a shift bid that make it fairly impossible to keep obligations outside of work or even another job. A brutal discipline system especially if you ever have to call out that will affect you in a number way, even when applying for another position.

Percepta Response

4y

We work hard to foster a growth mentality here at Percepta - it seems like your experience was different than that. We'd like to better understand your situation so we can help make it better for the next people we hire. Please drop us a line at Percepta.hr@Percepta.com - thanks

3.0

Feb 7, 2022

Consistent

Trainer

Recommend

CEO approval

Business Outlook

Pros

Secure in terms of job security.

Cons

Not much in terms of growth and development. Stressful pace.

Percepta Response

4y

We aim to give that stability in your role here at Perepta, but we also aim for growth and development as well. We have been working through many different opportunities for just this with our leadership development courses and more. If you have suggestions to help us make great employee experiences, please let us know at percepta.hr@percepta.com - thanks!

3.0

Feb 7, 2022

none

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great company to work for

Cons

Long hours for new comers

Percepta Response

4y

Hard to comment on something with very little detail, but we do strive to give our employees an awesome place to work, with an open-door policy. We hope you had a great experience here, and we wish you the best in the future!

Viewing 523 - 525 of 977 Reviews

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Jobs at Percepta

Customer Service Representative

Senior Manager, Global Organizational Development

Concierge Customer Service Representative

Electric Vehicle Customer Experience Specialist

Instructional Designer

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A stepping stone.

Consistent

none

Top companies for "Compensation and Benefits" near you

Jobs at Percepta