Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

65% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 75 reviews)); "Being able to work from home when you don't live in the area." ((in 66 reviews)); "The benefits are great." ((in 44 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "Good training and a change to get ahead" ((in 34 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 42 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 12 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 12 reviews)); "No bonuses" ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

65% would recommend to a friend

(977 total reviews)

Thomas Monaghan

45% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

3.0

Feb 7, 2022

Consistent

Trainer

Recommend

CEO approval

Business Outlook

Pros

Secure in terms of job security.

Cons

Not much in terms of growth and development. Stressful pace.

Percepta Response

4y

We aim to give that stability in your role here at Perepta, but we also aim for growth and development as well. We have been working through many different opportunities for just this with our leadership development courses and more. If you have suggestions to help us make great employee experiences, please let us know at percepta.hr@percepta.com - thanks!

5.0

Feb 5, 2022

Excellent

Lead experience specialist

Recommend

CEO approval

Business Outlook

Pros

Percepta is a conducive business place that allows employees express their opinions about just any situation. Percepta retained all her employees during Covid, I would say work- Life balance is great.

Cons

Everything is looking great, I am pleased.

Percepta Response

4y

We love to hear when our employees are having a great experience with us. Thank you for your time and efforts to ensure our customers and clients are also getting the best experiences from you. Let us know if we can support you in any other way.

3.0

Feb 2, 2022

Good Company, Poor Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home Great team members Customer focused

Cons

Poor leadership demonstrated from the highest level and it just trickles down, no matter how great of a leader they are they can’t do their jobs effectively.

Percepta Response

4y

We appreciate our employees, especially those that spent any amount of time with us, as we see you did. Thank you for your time and effort to help us become a better company. We appreciate you and wish you the best of luck in your future endeavors.

Viewing 541 - 543 of 977 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Care Representative

Customer Care Representative I Marketing

Customer Care Representative II

Customer Service Representative

Electric Vehicle Customer Experience Specialist

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Consistent

Excellent

Good Company, Poor Leadership

Top companies for "Compensation and Benefits" near you

Jobs at Percepta