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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      65% would recommend to a friend

      (977 total reviews)

      Thomas Monaghan

      45% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      977 reviews
      2.0
      Jan 31, 2022

      Good job

      Assistant operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working atmosphere for the most part when we were in the building.

      Cons

      Management is cliquey. Hard to move up.

      avatar
      Percepta Response
      4y
      We are always looking for ways to improve our current WFH environment and to help everyone feel comfortable in this new world. Also, we are always growing and hiring - in fact, we love to hire and promote from within! If you have any questions about this or want to discuss it further please reach out to your local HR team or drop us a note at percepta.hr@percepta.com
      2.0
      Jan 26, 2022

      Probably shouldn't

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They switched to WFH because of the pandemic.

      Cons

      Drama everywhere Work life balance issues They believe the reason they can't hire staff is that "no one wants to work" not because they are reticent to provide competitive pay, even for entry level positions. Constant rotation in key support groups, like HR and IT. Company prefers to hire externally. Working on outsourcing, to the Philippines and Mexico, which often leads to "I can have two people in this same role over there for the price of one here" mentality when reviewing budgets and opening positions. Will post expectations historically.

      avatar
      Percepta Response
      4y
      First off, we are really appreciative of your 8+ years with Percepta. We love to have longevity with our employees. It seems like you are not currently having the best employee experience, which we strive for. We'd love to discuss and help you out as best we can if you're up for it. Please send us a note to percepta.hr@percepta.com and we can take it from there. We strive to deliver for our employees, just like our customers - and we want to do that for you, too.
      4.0
      Jan 24, 2022

      Customer experience specialist

      Live chat cxs specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, nice sups, easy work,

      Cons

      micromanaging, always on your call time

      avatar
      Percepta Response
      4y
      Thanks for the advice - we strive to deliver top-notch results for our customers and clients every day. We do our best to have fun when the time is right, but when we need to deliver, we put on our work hats and get it done. Thanks for your work to help deliver these awesome results to our customers - it's appreciated.
      Viewing 544 - 546 of 977 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,042 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.