Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 77 reviews)); "Being able to work from home is great." ((in 63 reviews)); "Benefits are good and explained well during training" ((in 42 reviews)); "Good training and a change to get ahead" ((in 37 reviews)); "The people you work with are great and friendly" ((in 32 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 14 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 11 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(977 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

4.0

Nov 30, 2021

Great Opportunity

Timekeeping specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive Compensation and Benefits Professional Atmosphere Ability to work from home Growth Opportunities

Cons

Call Center environment with strong attention to adherence. Focus on numbers

Percepta Response

4y

Thanks for taking the time to write a review! Glad to hear you found the compensation and benefits to be competitive and you're enjoying the work-from-home arrangement and growth opportunities. Appreciate the feedback regarding striking a balance between numbers and losing people. We're always looking for ways to improve. Feel free to reach out to us directly at Percepta.hr@percepta.com with any suggestions. Thanks!

4.0

Nov 30, 2021

Great culture and working environment!

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Higher compensation compared to other competitors in the PH market. Great culture and working environment. Continuously growing and expanding.

Cons

Because of rapid growth and expansion, workload is expected to be heavier.

Percepta Response

4y

Thanks for the review! Appreciate the callouts on compensation and great culture/work environment. While workloads vary, we know we all get busy sometimes. We're always looking to improve. If you have any suggestions for ways we can streamline things, feel free to reach out to us directly at Percepta.hr@percepta.com. Thanks!

5.0

Nov 30, 2021

Best Company Ever

Workforce management specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits and will good management and working environment.

Cons

Some colleagues are just not healthy to work with.

Percepta Response

4y

Appreciate the review! Glad to hear you're satisfied with the benefits and you've had a positive experience with management. It's difficult to address the issue with your colleague without additional details. You may reach out to HR directly at Percepta.hr@percepta.com. Thanks!

Viewing 586 - 588 of 977 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Care Representative I Marketing

Customer Care Representative II

Customer Care Representative

Electric Vehicle Customer Experience Specialist

Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Opportunity

Great culture and working environment!

Best Company Ever

Top companies for "Compensation and Benefits" near you

Jobs at Percepta