Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 77 reviews)); "Being able to work from home is great." ((in 63 reviews)); "Benefits are good and explained well during training" ((in 42 reviews)); "Good training and a change to get ahead" ((in 37 reviews)); "The people you work with are great and friendly" ((in 32 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 14 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 11 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(977 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

5.0

Nov 30, 2021

So far, so good

Digital engagement specialist

Recommend

CEO approval

Business Outlook

Pros

+ Exhaustive and comprehensive training program + Encouraging and Empowering + Work from Home with equipment provided + Opportunities for growth and advancement within a reasonable timeframe

Cons

- Pay could be more competitive - 30 minute lunch break could be an hour - PTO accrues slower than I would have liked

Percepta Response

4y

Thanks for the review! Glad you found the training to be so valuable. We pride ourselves on providing top-notch training programs and opportunities for professional development. Regarding pay, we are constantly conducting market research to ensure that our compensation and benefits are competitive. We appreciate all your feedback! Thanks again!

5.0

Nov 30, 2021

Awesome Culture

Senior manager

Recommend

CEO approval

Business Outlook

Pros

I've been here a year now, and the culture and integrity that Percepta has is phenomenal. We have a great leadership team at the top level, and they work passionately to provide an exceptional culture for employees and most of all, a great environment for all providing great customer service for our clients!

Cons

I have no issues with the company or leadership.

Percepta Response

4y

Thanks for the review, and we appreciate the callouts on culture/work environment, integrity, and leadership. We couldn't have said it better. We're always focused on delivering an exceptional employee experience because we know that helps drive an exceptional customer experience. Cheers!

4.0

Nov 30, 2021

Good Company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good company, easy to work with management

Cons

At this time there are not any cons about working for percepta

Percepta Response

4y

Thanks for the review! Glad to hear you enjoy working with management. Cheers!

Viewing 583 - 585 of 977 Reviews

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Jobs at Percepta

Senior Manager, Global Organizational Development

Instructional Designer

Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Digital Support Representative - supporting Volvo Cars

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

So far, so good

Awesome Culture

Good Company

Top companies for "Compensation and Benefits" near you

Jobs at Percepta