Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 71 reviews)); "Work from home on company provided equipment is amazing!" ((in 66 reviews)); "Good benefits and paid holidays" ((in 48 reviews)); "The people you work with are great and friendly" ((in 39 reviews)); "Great team and good to work" ((in 31 reviews))

What are the cons of working at Percepta according to real employee reviews?

"The training was horrible and we learned Nothing!" ((in 35 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 12 reviews)); "No bonuses" ((in 9 reviews)); "And there was a ton of favoritism and nepotism." ((in 6 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(976 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (976 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

976 reviews

5.0

Aug 31, 2021

Percepta is a great place to work!

Knowledge base content specialist

Recommend

CEO approval

Business Outlook

Pros

There are lots of opportunities to move up and showing a strong work ethic and a positive attitude will be rewarded.

Cons

Entry level positions can be challenging.

Percepta Response

4y

Thanks for the review! Glad to see you're noticing plenty of opportunities for career growth. Internal mobility is very important to us. We recognize that the work can be challenging, which is why one of our core values is 'Culture of Service' - treat every touchpoint as an opportunity to make it easier for others.

5.0

Aug 31, 2021

.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good environment. Great Colleagues that are very helpful

Cons

A bit of pressure when we have a lot of work but we are always receiving help from the management

Percepta Response

4y

We appreciate the positive review! Glad to see you're enjoying the work environment and helpful colleagues. We are constantly promoting effective teamwork and open communication. As you probably know, Teamwork is one of our core values. Thanks for everything you do! Cheers!

5.0

Aug 31, 2021

A company i would highly recommend!!

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent teamwork, great benefits and everyone is willing to help and support always. Lots and lots of progression opportunities. The company is always looking at ways to make improvements where needed and will listen to the employees comments as they are the ones doing the roles.

Cons

No cons at present. - thankyou.

Percepta Response

4y

Thanks for the positive feedback! We're glad to see so many reviews mentioning teamwork (one of our core values) and career opportunities. We definitely value employee feedback as well, which is why we send out employees surveys regularly. Cheers!

Viewing 643 - 645 of 976 Reviews

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Jobs at Percepta

Customer Service Representative

Outbound Sales Representative

Customer Service Representative

Customer Relationship Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Percepta is a great place to work!

.

A company i would highly recommend!!

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Jobs at Percepta