Percepta reviews

3.6

67% would recommend to a friend

(976 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

976 reviews
4.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Career growth opportunities, various career paths, great pay, team environment and the company is growing...Amazing relationships and friends...

Cons

Still growing and adjusting to the growth...

avatar
Percepta Response
5y
Thanks for the review! We're glad to hear you've had such a positive experience in your 8+ years with the company. Internal mobility has always been a priority for us, so it's good to see that you've had opportunities for career growth. We're always looking for ways to improve. Be sure to let us know if you have any suggestions. Cheers!
5.0
May 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home for some positions. Competitive pay. Holiday Pay / Overtime available. Useful career building training and skill refinement. Ability to think outside the box. No micro management. Ability to work directly with various product teams. Customer service agents that care about clients.

Cons

New Agent Only. Schedule for a new agent can be frustrating. Odd hours, split days or working every weekend/holiday. Open office floor plan was a negative change in my opinion.

avatar
Percepta Response
5y
Thanks for the review! We're glad to hear it's been such a positive experience for you so far. Let us know if you have any suggestions for ways we can improve. Thanks!
Viewing 649 - 651 of 976 Reviews

Glassdoor has 1,041 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.