Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Being able to work from home is great." ((in 65 reviews)); "Good benefits and paid holidays" ((in 41 reviews)); "The people you work with are great and friendly" ((in 37 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 29 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 41 reviews)); "The training was horrible and we learned Nothing!" ((in 36 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 11 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(976 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

976 reviews

4.0

Feb 13, 2021

Great place to work

Regional analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay and good management

Cons

There are no local advancement opportunities

Percepta Response

5y

We love hearing about when our employees have a positive experience! We pride ourselves on being a great place to work, with competitive compensation and benefits. Thank you for your review!

5.0

Feb 12, 2021

Salary

Sales zone manager

Recommend

CEO approval

Business Outlook

Pros

Family oriented team, fast paces, and great work and life balance.

Cons

Not so many advancement opportunities within the company.

Percepta Response

5y

It's always great to hear when an employee has a positive experience! We're glad you enjoyed the work/life balance and family-oriented team. Internal mobility is a huge focus for us. If you have feedback on how we can improve in that area, feel free to reach out at percepta.hr@percepta.com. Thanks for your review! Cheers!

3.0

Feb 11, 2021

Can always be better

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent, job is easy enough

Cons

Scheduling options are poor, communication on what is expected out of training differs from real expextations. Causes confusion.

Percepta Response

5y

Glad to hear you're satisfied with the compensation and benefits! We're always looking to improve and would love to hear more from you. Feel free to email any suggestions to Percepta.hr@percepta.com. Thanks!

Viewing 679 - 681 of 976 Reviews

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Jobs at Percepta

Customer Care Representative

Customer Service Representative

Customer Care Representative I Marketing

Customer Care Representative II

Concierge Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Salary

Can always be better

Top companies for "Compensation and Benefits" near you

Jobs at Percepta