Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Being able to work from home is great." ((in 67 reviews)); "Benefits are good and explained well during training" ((in 44 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 31 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "No bonuses" ((in 9 reviews)); "Pay could be better and more time off" ((in 7 reviews)); "Disorganization and poor communication" ((in 6 reviews)); "And there was a ton of favoritism and nepotism." ((in 6 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

1.0

Mar 2, 2020

Don't waste your time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

When they remember to pay you they will.

Cons

You are a number no matter the abuse you suffer. Based on race, sex, age, or orientation you will receive no help from hr. A toxic work environment where only the friends of friends will do well.

Percepta Response

6y

We strive to deliver the best experience we can for our employees - we are working on new and great engagement tactics, rewards in your own currency and training/development to help employees progress on a career path. If you haven't experienced this, we'd like to hear from you to help make it right. Drop us a line at percepta.hr@percepta.com

3.0

Feb 16, 2020

Training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay and Good hours. Spacious work areas.

Cons

Not so much the company. It's who they've allowed to be a trainer. They're very obnoxious and narcissistic. If you're coming on board & have them just keep your distance and do your job but count the days down until you're away from them. Such an awful experience he makes you want to leave the place!

Percepta Response

6y

Without knowing where you're located, it's tough to comment on this, but we want to make sure we can deliver excellent training to all of our employees. Please drop us a line at percept.hr@percepta.com and we can discuss further. Thanks!

2.0

Feb 15, 2020

Glad I left

Social media

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers, good direct management

Cons

Awful top management that does not care about people. Cheap company.

Percepta Response

6y

We have seen a lot of growth and change in 2020 and expect it to be a great year at Percepta. If you have any suggestions on how we can continue to improve the employee experience, please let us know - percepta.hr@percepta.com thanks!

Viewing 724 - 726 of 975 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Service Case Manager

Bilingual French Customer Service Case Manager

Customer Service Representative

Concierge Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don't waste your time

Training

Glad I left

Top companies for "Compensation and Benefits" near you

Jobs at Percepta