Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 74 reviews)); "Love being able to work from home and not have the stress of travelling through Houston traffic!" ((in 65 reviews)); "The people you work with are great and friendly" ((in 39 reviews)); "Benefits are good and explained well during training" ((in 37 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 28 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "supervisors are overworked." ((in 13 reviews)); "No bonuses" ((in 11 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Pay could be better and more time off" ((in 8 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

4.0

Jun 8, 2018

Percepta

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great teammates and a very team oriented company

Cons

Not great possibility for advancement

5.0

Apr 16, 2018

Innovative Global Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great global company. I enjoy the supportive network and opportunity to grow globally in the company.

Cons

None that I can think of

Percepta Response

8y

Hello there! Great to hear from you, and very happy to read your positive feedback. Keep in touch!

3.0

Apr 4, 2018

Good learning opportunities into global organisation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work perks good (potential bonuses, holiday entitlements, accumulating holiday entitlement, discounts). Try to engage in open HR policies and clear communication. Seasonal goody bags and free pizza every quarter.

Cons

For the UK, there are little opportunities of progression. The job is great for a few years of experience but don't expect to grow up the company. Working alongside their client often feels like old school teacher vs child instead of collaborative working. Can be slightly old school in terms of hierarchical structure. Snap decisions and inconsistencies from global team leave you with whiplash.

Viewing 751 - 753 of 975 Reviews

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Customer Care Representative I Marketing

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Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Percepta

Innovative Global Company

Good learning opportunities into global organisation

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Jobs at Percepta