Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 74 reviews)); "Being able to work from home is great." ((in 67 reviews)); "Good benefits and paid holidays" ((in 40 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 35 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 42 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 13 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 10 reviews)); "No bonuses" ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (975 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

5.0

Jun 16, 2020

Jaguar LandRover

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome benefits and great group of people to work with. Management and IT very good sense of humor. Always willing to help, Percepta wants to see team succeed.

Cons

No cons as of yet.

Percepta Response

6y

We absolutely want all of our teams, globally, to succeed - and we are working very hard every day to take any feedback we get to heart for improvements - whatever they might be! Thanks for your hard work and dedication. Cheers!

1.0

Jun 9, 2020

Full of office bullying, Bad Management, Avoid it

Finance assistant

Recommend

CEO approval

Business Outlook

Pros

There is no good reason to work for this company. No strategy, no vision, and no need to think the long term plan, all of their jobs are very scientific, as their business is feed by Ford

Cons

1.Bullying management -but they will not agree that is bullying, which means they are not well educated. 2. Poor management &HR. you normally need to wait a long time to get response in terms of your enquiry related with HR issue.

Percepta Response

5y

We strive to give our employees an excellent workplace with our goals, values and people. It sounds like your experience has been less than this - and for that I am sorry. We'd like to hear from you to ensure we're caring for all things. Drop us a line at Percepta.hr@percepta.com - thank you

5.0

Jun 3, 2020

Great place to work

Senior human resources business partner

Recommend

CEO approval

Business Outlook

Pros

This company has wonderful people, culture and values

Cons

several logins and the systems aren’t integrated due to the company setup as a joint venture

Percepta Response

6y

Welcome to the team, we're excited to have you and look forward to all the great things you are going to help us do in Houston! Cheers!

Viewing 754 - 756 of 975 Reviews

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Jobs at Percepta

Customer Care Representative I Marketing

Electric Vehicle Customer Experience Specialist

Customer Care Representative

Customer Care Representative

Bilingual French Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Jaguar LandRover

Full of office bullying, Bad Management, Avoid it

Great place to work

Top companies for "Compensation and Benefits" near you

Jobs at Percepta