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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      5.0
      Apr 21, 2020

      Light years ahead of other companies

      Talent acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people, great leadership, employee engagement is a priority

      Cons

      none that I have yet

      avatar
      Percepta Response
      6y
      We are working hard at creating the best employee experience we can for all of our employees - including hiring great people who are team players, having the best leadership team we can (and do have) as well as making engagement a priority, as you said! Thanks for your hard work and dedication to our employees, especially during these tough times. Cheers!
      5.0
      Apr 21, 2020

      Culture of Service - great place to work

      Talent acquisition specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth opportunities, company stands by their core values, management, career development, awesome benefits, 401K, wellness team, and so much more.

      Cons

      We work really hard to create a team atmosphere, not sure there is much to say as a con.

      avatar
      Percepta Response
      6y
      We strive to give the best growth opportunities we can. We hire from within for positions whenever/wherever possible and really strive to live by our core values, as stated. Thank you for being part of the team, and helping our culture be so great.
      5.0
      Apr 21, 2020

      Great Place To Work!

      Senior talent acquisition specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Percepta Shared Values: Culture of Service- This means we we work in an environment where we serve our customers, clients and fellow teammates with excellence. Respect- At Percepta, I have witnessed people show mutual respect for others even when there were disagreements. Every voice is heard and shows up on an anonymous survey every quarter and then a team works through the issues bringing solutions to the problems that arise and celebrating the ways in which we succeed. Team Work- Our culture is one of collaboration. From the partnership of Supervisors and Agents to Leadership and Support the value of a culture of service means we work together to achieve our mutual goals and exceed our customers expectations. Proactive-- We value thinking ahead and responding as opposed to reacting. Being proactive means we don't just do what a customer asks us to do we anticipate their concerns, needs and expectations and suggest solutions for tomorrows problems today. Beyond a principled place to work, Percepta's people are quality professionals who love their work and genuinely care for each other.

      Cons

      Percepta Asheville is a 24/7 contact center. Some positions have shift that are not during the day and may not work well for some people.

      avatar
      Percepta Response
      6y
      It's so great to see our values hitting home with our employees. We are proud of them and strive to use them as a framework for our roles and jobs and how we operate every day. We do understand that some of our locations are 24/7 and these roles aren't for everyone, we do our best to accommodate when we can. Thanks for being a valued employee of Percepta.
      Viewing 766 - 768 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.