Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews
1.0
Sep 25, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great Material - Easy to understand training - Decent hours

Cons

-Our trainer can’t train us because of the woman that’s supposed to be shadowing her constantly over talking, interrupting, taking over, and speaking to trainees like we’re a class of kindergarteners learning our ABC’s. It’s demeaning, distracting, and unprofessional. She’s loud & shrieks which causes headaches leading to the inability to fully grasp the material being taught. - Our trainer threatened to have our breaks shortened to 10 minutes instead of 15 because a couple people are late coming back, even though it is against the law. - Miscommunication between HR & Trainer causes misinformation to be given.

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Percepta Response
6y
Hello, Thank you for your detailed response. As you may know, we are currently working with and training a brand new trainer in Asheville. Part of that process is to give each trainer a hands-on experience to ensure they are ready to begin training all our new employees on their own. We also craft our programs so employees can learn through hearing, seeing and participating during training sessions – we feel this really helps to learn the material best. We encourage our trainers to be upbeat and personable throughout the courses to help keep everyone engaged while ensuring all material is covered. Lastly, we want our trainers to be heard so their voices may project. At Percepta, our policy is to give two 15 minute paid breaks to full-time employees – which we do. The breaks may not be at the same time daily depending on what is being covered in training but we do ensure they are taken. Percepta has an Open Door Policy and local HR is available to discuss any concerns employees may have. There are also other avenues such as Supervisors, Managers, or our call-in anonymous line if you need to discuss areas of concern, or you can always reach out to us at percepta.hr@percepta.com.
2.0
Sep 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Good salary package Friendly colleagues Having the 'Ford' brand on your CV is a big plus

Cons

Cliquey Hard to get recognised for good work Visible hierarchy Hard to get your points across

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Percepta Response
5y
I am sorry to hear you don't feel like you received enough recognition for your work - that's a huge part of our values as well as measured quarterly on our employee survey (Impact). If you have suggestions on how we can improve on this, we'd love to hear from you (percepta.hr@percepta.com) - send us an email. Thanks!
1.0
Sep 3, 2019

***TOXIC***DO NOT WORK HERE!!!! DO YOUR RESEARCH!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none. Every bad review you've read on Glassdoor about the leadership team at Percepta is true.

Cons

Executive leadership is a joke. The company is run by a raging alcoholic and her best friends. Global Operations phones it in when they aren't at the bar. The Human Resources team have zero ethics or morals and cultivate a culture of pit vipers.

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Percepta Response
6y
It’s unfortunate to get this review. We value feedback from employees, both current and former, to continuously improve and enhance our team and culture. As we see you’re no longer an employee with Percepta, we do wish you the best in your career.
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Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.