Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
5.0
Apr 7, 2025

CXM - case handler

Recommend
CEO approval
Business Outlook

Pros

A variety of shifts. Freedom to wear jeans Shift bids

Cons

Dress code, late hours, can be a loud environment due to the lack of cubicles on the Lincoln side.

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Percepta Response
1y
Thanks for sharing your feedback! We’re glad you’re enjoying the flexibility, shift variety, and a little denim freedom! We appreciate your note about the environment and schedule—every bit of feedback helps us continue improving the employee experience. Thanks for being part of the team!
5.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, WFH opportunities, work recognition, great rewards program and super clever and helpful colleagues all around you.

Cons

No real problems that you wouldn't find in any other company - overall, they listen and act on issues which is all you can ask for.

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Percepta Response
1y
Thank you for your kind words and for your long-standing commitment to Percepta! It’s great to hear that the culture, flexibility, recognition, and collaboration have made a difference in your experience. We completely agree—looking after our people is key, and we appreciate you reminding us of that. Thanks for all that you do!
4.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership and collaborative team throughout all of GLK. Lots of opportunity for professional growth. Our overall wellbeing is prioritized and communication is top-notch. Ideas are listened to and considered. Innovation is encouraged.

Cons

Pay and benefits are below industry standards. United Healthcare is an awful insurance choice but the only choice for Michigan.

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Percepta Response
1y
Thank you for the kind words and for being such an important part of the team! We’re so glad to hear that you’ve found strong support, great collaboration, and opportunities to grow. It’s always encouraging to know that communication and innovation are making a real impact. Thanks for everything you bring to Percepta—we appreciate you!
Viewing 94 - 96 of 973 Reviews

Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.