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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      3.0
      Dec 28, 2011

      Mediocre

      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work / life balance. Complete control over scheduling days off, vacation etc. gain marketable professional experience as a Tier II (Customer Service Manager) representative.

      Cons

      Unfortunately, the typical of what you read about most American companies; a complete lack of alignment with employees concerns, feelings, and perspective. Incompetent management, very dissatisfied employee base, perceived unfair promotions and lack thereof, impractical policy changes which fluctuates in effectiveness due the lack of input from the individuals who are working within the area directly affected.

      3.0
      Mar 4, 2011

      Limited accesibility for advancement into higher paying jobs.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Percepta has some good benefits such as tuition reimbursement, health care, 401k. It is a Monday to Friday call center with shifts start anywhere from 8 am to 11:30 am and the doors close at 8 pm. There are options to do a 10 hour 4 day a week work week but its not manditory.

      Cons

      It is difficult to move into the higher paying positions if you do not have automobile industry experience regardless of how many years experience you have working in call center environments.

      Viewing 967 - 969 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.