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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      1.0
      Dec 21, 2010

      the worst 3 years of my working life

      Cs specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      ability to collect vacation days for 2 years before you lose them

      Cons

      long hours of work. incompetent floor management. HR incompetency for complaint handling

      1.0
      Nov 7, 2010

      Percepta is a poor place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a terrible place to work. It you want to be disrespected and paid a poor wage take a job here.

      Cons

      They cycle through there leadership team and have had 6 or 7 CEOs since they have been in business. They are the poor relatives of the Ford Motor Company that owns them jointly with Teletech.

      2.0
      Oct 14, 2010

      Take the job if you must

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location is good, and there are not many jobs in Melbourne. location is really the only reason why some of us stay there.

      Cons

      not a very professional place to work for. they do not respect the value of the employees. it's pretty draining, and I do not know anyone who is satisfied with working there. maybe if you are in upper management and make over 50k, but for the rest of us it is depressing. take the job if you have to because the economy is not good and try to make the best of it. but in the meantime, keep looking. they'll work you to death with poor compensation. it's also a cheesy place to work. it's almost like you are in an elementary school with all the junk and smiley faces they have hanging on the walls throughout the call center. very strange place to work for.

      Viewing 970 - 972 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.