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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      2.0
      Apr 2, 2025

      Led by high school drop-outs

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get your regular biweekly paycheck.

      Cons

      You can expect to stay in your job for light years if you are someone with an opinion or someone who tends to challenge your supervisors with unwelcomed questions. Horrible HR , horrible training. horrible trainers. Do your job and Stf-up mentality!

      avatar
      Percepta Response
      1y
      Thank you for taking the time to share your feedback. We understand that everyone’s experience is different, and we’re always looking for ways to improve the employee experience across all levels of the organization. If you’re open to sharing more, we’d welcome the opportunity to better understand your perspective. Please feel free to reach out to us at percepta.hr@percepta.com. We appreciate the time you spent with Percepta and wish you the best in your future endeavors.
      2.0
      Mar 29, 2025

      Pretty poor experience overall

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pleasant coworkers, HR are nice, Customers are generally appreciative of what we do for them, refreshments available at the office, allowed to take breaks when needed

      Cons

      Didn’t receive much training - basically had to learn on-the-job, no onboarding, no development plan, no structure or organisation, IT software wasn’t set-up prior to arrival, co-workers are constantly stressed and feel overworked, high staff turnover, low pay (relative to other companies for the same role), low morale in the office, poor management (have never even had a 1:1 with my manager here).

      avatar
      Percepta Response
      1y
      Thank you for your feedback. We’re glad to hear you had positive experiences with your coworkers, HR, and the customers you supported. We also recognize the areas you mentioned where your experience could have been better, and we appreciate you taking the time to share your thoughts. Since the time of your review, a number of changes have been made to strengthen the team’s training, development, and structure. We’ve introduced a full development plan, enhanced leadership support, and rolled out updated pay adjustments and team resources to improve the overall employee experience. We’d welcome the opportunity to learn more about your experience directly. If you’re open to it, please reach out to us at percepta.hr@percepta.com. Thank you for being part of the team.
      5.0
      Mar 20, 2025

      Love it

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work and lovely people

      Cons

      None at all, love it.

      avatar
      Percepta Response
      1y
      Thank you for sharing this! We’re so glad to hear you’re loving your experience and the people you work with—it’s exactly the kind of feedback that makes us proud. Thanks for being part of the Percepta team and for all that you do!
      Viewing 100 - 102 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.