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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      3.0
      Mar 15, 2025

      Ok

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Usual working hour, 5 days work week

      Cons

      Lower pay compared to other companies. Unclear procedures, unreasonable KPI metrics, limited opportunities for career growth

      avatar
      Percepta Response
      1y
      Thank you for sharing your feedback. We’re glad to hear you appreciated the steady schedule while you were with us. We know things like clear processes, fair KPIs, and growth opportunities really matter, and we’re always looking for ways to get better in those areas. If you'd be open to sharing more about your experience, feel free to reach out to us at percepta.hr@percepta.com. We appreciate the time you spent with us and wish you all the best moving forward.
      2.0
      Mar 9, 2025

      Not a bad company

      Senior global manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good industry to be in (automotive). Bonuses can be good, but hard to get. Most managers are okay but some don't provide a lot of support for your role - they aren't following their "servant leadership" methodology.

      Cons

      There has been so much change at the higher levels in the past 3 years, it's hard for the company to keep the ship upright. As a result when the new Sr. Leaders come in and bring in their own teams, easy for good people to get overlooked and has happened several times to lots of good employees.

      avatar
      Percepta Response
      1y
      Thank you for sharing your feedback and for the years you spent with Percepta. We’re glad to hear you found some positives during your time here, especially working in the automotive space and the opportunities that came with it. We also understand that with change, there can be challenges—and we appreciate you bringing that perspective forward. We’re always looking at ways to better support and recognize the people who keep things moving. If you’d be open to sharing more, we’d welcome the chance to learn from your experience. Feel free to reach out to us anytime at percepta.hr@percepta.com. Wishing you all the best ahead!
      2.0
      Mar 5, 2025

      Not impressed

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Easy job Decent benefits

      Cons

      Not provided support needed to be successful

      avatar
      Percepta Response
      1y
      Thank you for your feedback. We’re glad to hear you’ve found value in the pay, benefits, and role itself. We understand how important it is to feel supported, and we’d like to learn more about your experience so we can continue improving. Please feel free to reach out to us at percepta.hr@percepta.com—we’d appreciate the opportunity to connect and address your concerns. Thank you for being part of the team.
      Viewing 103 - 105 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.