Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 70 reviews)); "Work from home and great benefits" ((in 66 reviews)); "Benefits are good and explained well during training" ((in 45 reviews)); "The people you work with are great and friendly" ((in 37 reviews)); "Great team and good to work" ((in 30 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 43 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "No bonuses" ((in 10 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 9 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(977 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

977 reviews

1.0

Feb 21, 2024

Not good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There were no pros I can think of

Cons

You are not a human, just a number

Percepta Response

2y

We appreciate you taking the time to share your thoughts with us. We're sorry to hear that you haven't had a positive experience. At Percepta, we value each member of our team and strive to foster an environment where everyone feels respected and appreciated. If you have any specific suggestions on how we can enhance your experience, please don't hesitate to reach out. Your voice matters to us.

4.0

Feb 21, 2024

Great People

Business development specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent people, kind co-workers, good experiences with HR, flexible scheduling, pay on-par with other like companies

Cons

Inflexible promotional structure with repeat interviews for promotions that match external hiring process.

Percepta Response

2y

Thank you for sharing your feedback with us. We're thrilled to hear about your positive experiences with our team and HR department, as well as the flexibility in scheduling and competitive pay. Your insights regarding our promotional structure are valuable, and we'll take them into consideration as we strive to improve internal opportunities for skill building and career advancement. We appreciate your advice and wish you the best in your future endeavors.

1.0

Feb 17, 2024

Not Worth It!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only good thing is that the job was fully remote.

Cons

DO NOT WORK HERE! They are not a good company!

Percepta Response

2y

We're sorry to hear about your dissatisfaction with your experience at Percepta. We take feedback seriously and are committed to creating a positive work environment for all employees. If you have specific concerns or suggestions for improvement, we encourage you to reach out to HR or your manager so we can address them effectively. Your feedback is important to us, and we want to ensure that all employees feel valued and supported.

Viewing 232 - 234 of 977 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Escalation Support Specialist (Automotive Customer Support)

Customer Service Representative

Concierge Customer Service Representative

Dealer Experience Specialist (Hybrid)

Concierge Customer Service Representative

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not good

Great People

Not Worth It!

Top companies for "Compensation and Benefits" near you

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Percepta reviews FAQs

Jobs at Percepta