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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      66% would recommend to a friend

      (977 total reviews)

      Thomas Monaghan

      40% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Senior management

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      977 reviews
      1.0
      Jan 4, 2024

      Laid off 100 workers with a one time $2k severance package after 15 years of employement

      Zone manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is toxic. The only pro is that it is located in central Florida if that is where you want to live.

      Cons

      The SDR is a program within Percepta with an average employee tenure of around 8 years. There were many people there with 10,15,20 year careers, with an average annual salary range between $60-$80K. They recently decided to eliminate our positions, which we all understand as we are business consultants by profession. The company who will be shaving off over $5million in pay-roll costs (because our jobs are being out-sourced to Mexico) and is only providing us with a one time $2,000 "retention bonus" if we stay on for 60 days while our replacements are trained". For many of us that is not even one paycheck of severance in exchange for our years of revenue driving service to this company. They also do not allow you to know what the pay range is for your own current salary grade which just screams pay inequality,

      avatar
      Percepta Response
      2y
      We recognize the profound impact this has on each individual who has dedicated so much of themselves to our collective success. In these times of transition, our focus is on supporting our team. We are committed to retaining as many of our impacted employees as possible and are actively working to assist them in finding new roles within Percepta that align with their skills and interests. Additionally, we are hosting informational sessions to provide guidance and information about external opportunities, including those available through government agencies and local businesses. Please know that our priority remains firmly centered on the well-being and future success of our team members during this period of change. If you would like to discuss this further, please contact us at percepta.hr@percepta.com.
      1.0
      Jan 3, 2024

      Sucks

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Will take ur pay if sick

      Cons

      Not fair, every manager has favorites

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback with us. We're sorry to hear about your experience. Regarding sick time and PTO, we want to assure you that we provide comprehensive benefits to our employees, including sick time and PTO that is accrued throughout the year. Your feedback helps us identify areas for improvement, and we encourage you to reach out to HR or management if you have specific concerns or suggestions for improvement. We value your contributions to our team and want to ensure that your experience at Percepta is positive and fulfilling.
      1.0
      Jan 3, 2024

      Don’t work there

      Customer inquiry representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Good Equipment Nice break room

      Cons

      Unprofessional Unorganized Unfair They don’t care bout employees or customers

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback with us. We're sorry to hear about your experience. We take your concerns seriously and strive to maintain a professional and organized work environment where all employees are treated fairly and customers are valued. Your feedback is important to us, and we encourage you to reach out to HR or management with any specific concerns or suggestions for improvement. We are committed to ensuring that both our employees and customers are satisfied with their experience at Percepta.
      Viewing 253 - 255 of 977 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,043 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.