Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 74 reviews)); "Love being able to work from home and not have the stress of travelling through Houston traffic!" ((in 65 reviews)); "The people you work with are great and friendly" ((in 39 reviews)); "Benefits are good and explained well during training" ((in 37 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 28 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "supervisors are overworked." ((in 13 reviews)); "No bonuses" ((in 11 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Pay could be better and more time off" ((in 8 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

3.0

Jun 23, 2025

Okay

Electric vehicle specialist

Recommend

CEO approval

Business Outlook

Pros

It's an okay job, fairly easy

Cons

Unfair scheduling, hard to get PTO, micromanaging

Percepta Response

12mo

Thanks for sharing your feedback and for your time with Percepta! We’re glad to hear you found the work manageable. We know that scheduling and time off are important parts of the employee experience, and we’re always looking for ways to improve. Wishing you all the best in your future endeavors!

4.0

Jun 10, 2025

Percepta Salary

Client experience manager

Recommend

CEO approval

Business Outlook

Pros

Pretty chill working environment you can have fun at work.

Cons

Sometimes stressful, call center work.

Percepta Response

1y

Appreciate you taking the time to share this! We’re glad to hear the work environment brings a bit of fun to the day—even when things get a little hectic. Thanks again for being part of the team and for all that you do!

5.0

May 16, 2025

Great company

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

They care about the employees

Cons

Large time availability needed for employment

Percepta Response

1y

Thank you for your kind words and for your many years with Percepta! We’re so glad to hear that you felt cared for and supported during your time with us. We know the role can require flexibility, and we appreciate the commitment you brought to the team. Wishing you all the best in your next chapter, and thank you again for everything!

Viewing 253 - 255 of 975 Reviews

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Jobs at Percepta

Customer Care Representative I Marketing

Electric Vehicle Customer Experience Specialist

Customer Care Representative

Customer Service Representative

Customer Care Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Okay

Percepta Salary

Great company

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Jobs at Percepta