Is PetSmart a good company to work for as a Manager In Charge?

Manager In Charge professionals working at PetSmart have rated their employer with 4.5 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of PetSmart employees being 3.1 out of 5 stars. Search open Manager In Charge Jobs at PetSmart now and start preparing for your job interview by browsing frequently asked Manager In Charge interview questions at PetSmart .

Does PetSmart pay Manager In Charge employees well?

Manager In Charge professionals rate their compensation and benefits at PetSmart with 3.7 out of 5 stars based on 15 anonymously submitted employee reviews. This is 24.2% better than the company average rating for salary and benefits. Find out more about Manager In Charge salaries at PetSmart.

What are the top reviewed jobs at PetSmart?

Pet Care Associate (648) , Cashier (625) , Pet Care Specialist (398) , Dog Groomer (371) , Sales Associate (334) , Sales Associate/Cashier (328) , Dog Bather (272) , Pet Stylist (257) , Associate (216) , Store Manager (173) , Petcare Associate (167) , Customer Engagement Leader (139) , Store Leader (136) , Professional Bather (120) , Dog Trainer (112)

What are the pros of working at PetSmart according to real employee reviews?

"Great coworkers and fun working with animals" ((in 542 reviews)); "the people i work with everyday are great and that’s what it’s all about" ((in 451 reviews)); "Good benefits and 401k." ((in 385 reviews)); "Hours are Flexible for those who are able to communicate with management in a timely fashion." ((in 251 reviews)); "Good work environment and people" ((in 151 reviews))

What are the cons of working at PetSmart according to real employee reviews?

"Poor management and a heavy push on sales over wether or not the pet actually needed extra packages" ((in 959 reviews)); "Low pay to hire people in creates a high turnover and constant hiring for management." ((in 765 reviews)); "Some of the managers don't exactly start out warm and friendly to new employees." ((in 457 reviews)); "No training for the associates and built off of such efficiency you cannot train or even spend time developing them." ((in 203 reviews)); "Horrible store managers" ((in 96 reviews))

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PetSmart

PetSmart Manager In Charge reviews

4.5

93% would recommend to a friend

(15 total reviews)

Ken Hicks

Not enough data to show CEO approval

53% positive business outlook

Ratings by category

4.0

Culture & values

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Diversity & inclusion

3.0

Senior management

2.7

Work/Life balance

In Charge Manager employees have rated PetSmart with 4.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most In Charge Manager professionals have an excellent working experience there. PetSmart is rated 31% above average by In Charge Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

5.0

May 28, 2025

So far So good

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great advantages such as workplace & colleagues

Cons

very few. Might be workload

3.0

Jan 29, 2025

Good retail experience.

Product manager

Recommend

CEO approval

Business Outlook

Pros

Room for growth within company.

Cons

Unpredictable hours. Mornings, nights, weekends.

4.0

Oct 11, 2023

God pay

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and good people

Cons

Party can be better but the culture is great

Viewing 1 - 3 of 15 Reviews

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PetSmart

PetSmart Manager In Charge reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

So far So good

Good retail experience.

God pay

Jobs at PetSmart

PetSmart reviews FAQs

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