Is PetSmart a good company to work for as a Manager In Charge?

Manager In Charge professionals working at PetSmart have rated their employer with 4.5 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of PetSmart employees being 3.1 out of 5 stars. Search open Manager In Charge Jobs at PetSmart now and start preparing for your job interview by browsing frequently asked Manager In Charge interview questions at PetSmart .

Does PetSmart pay Manager In Charge employees well?

Manager In Charge professionals rate their compensation and benefits at PetSmart with 3.7 out of 5 stars based on 15 anonymously submitted employee reviews. This is 24.2% better than the company average rating for salary and benefits. Find out more about Manager In Charge salaries at PetSmart.

What are the top reviewed jobs at PetSmart?

Pet Care Associate (648) , Cashier (625) , Pet Care Specialist (398) , Dog Groomer (371) , Sales Associate (334) , Sales Associate/Cashier (328) , Dog Bather (272) , Pet Stylist (257) , Associate (216) , Store Manager (173) , Petcare Associate (167) , Customer Engagement Leader (139) , Store Leader (136) , Professional Bather (120) , Dog Trainer (112)

What are the pros of working at PetSmart according to real employee reviews?

"Great coworkers and fun working with animals" ((in 542 reviews)); "the people i work with everyday are great and that’s what it’s all about" ((in 451 reviews)); "Good benefits and 401k." ((in 385 reviews)); "Hours are Flexible for those who are able to communicate with management in a timely fashion." ((in 251 reviews)); "Good work environment and people" ((in 151 reviews))

What are the cons of working at PetSmart according to real employee reviews?

"Poor management and a heavy push on sales over wether or not the pet actually needed extra packages" ((in 959 reviews)); "Low pay to hire people in creates a high turnover and constant hiring for management." ((in 765 reviews)); "Some of the managers don't exactly start out warm and friendly to new employees." ((in 457 reviews)); "No training for the associates and built off of such efficiency you cannot train or even spend time developing them." ((in 203 reviews)); "Horrible store managers" ((in 96 reviews))

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PetSmart

PetSmart Manager In Charge reviews

4.5

93% would recommend to a friend

(15 total reviews)

Ken Hicks

Not enough data to show CEO approval

53% positive business outlook

Ratings by category

4.0

Culture & values

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Diversity & inclusion

3.0

Senior management

2.7

Work/Life balance

In Charge Manager employees have rated PetSmart with 4.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most In Charge Manager professionals have an excellent working experience there. PetSmart is rated 31% above average by In Charge Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

2.0

Jun 23, 2021

Too reactive

Project manager

Recommend

CEO approval

Business Outlook

Pros

Working with all types of animals.

Cons

It has gone downhill since going private.

PetSmart Response

Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention and would love to connect via the CareSmart line at 1-800-738-4693 to see if we can help.

1.0

May 28, 2021

Passionate People, Messy Org

Project manager

Recommend

CEO approval

Business Outlook

Pros

Passionate, nice people who care for their pets

Cons

Leadership has changed so much that long term goals are rarely fulfilled and process is broken

PetSmart Response

Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention and would love to connect via the CareSmart line at 1-800-738-4693 to see if we can help.

5.0

May 26, 2018

Excellent

Project manager

Recommend

CEO approval

Business Outlook

Pros

Friendship, hard work. Good pay.

Cons

Traffic, hard work. Late nights.

Viewing 7 - 9 of 15 Reviews

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PetSmart

PetSmart Manager In Charge reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Too reactive

Passionate People, Messy Org

Excellent

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