Jun 26, 2026
PetSmart Response
17hWe're happy to here you enjoed working with us! Thanks for taking the time to share a bit about your #LifeAtPetSmart with us.
PetSmart reviews
37% would recommend to a friend
Ken Hicks
23% approve of CEO
29% positive business outlook
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PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).
Reviews by job title
11K reviews
Jun 25, 2026
PetSmart Response
17hThanks for taking the time to leave a review. We're happy to hear you enjoyed working with your coworkers, spending time with pets, and taking advantage of the associate discount. We also appreciate your feedback about management and career growth, as those experiences matter. If you'd like to share more or receive additional support, please reach out to our CareSmart team at 1-800-738-4693.
Jun 24, 2026
PetSmart Response
17hThanks for sharing your experience with us! We're glad to hear you enjoyed working with pets and had a positive experience with your store leadership. We also appreciate your feedback about organization and the leave process, as it's important to us. If you'd like to discuss your experience further or receive additional support, please reach out to our CareSmart team at 1-800-738-4693.