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      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,823 total reviews)
      avatar

      Ken Hicks

      24% approve of CEO

      29% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Work/Life balance

      2.6

      Senior management

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      5.0
      Feb 21, 2013

      petsmart grooming

      Bather
      Recommend
      CEO approval
      Business Outlook

      Pros

      good customer service, very friendly

      Cons

      none that ive seen yet

      4.0
      Feb 21, 2013

      Great place to work at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well compensated store managers great bonus plan

      Cons

      hours worked usually end up 60-70 hrs, DMs spend to much time micro managing stores

      1.0
      Feb 18, 2013

      insane - different guidance offered by different managers

      Pet care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      get to work with animals, that's about it.

      Cons

      managers always telling you how to do the same thing differently. no one on the same page.employees called in on their days off - reason: they hire kids who call OUT if they have an invitation to a birthday party! 8.00 per hour is no big deal to them.

      Viewing 10372 - 10374 of 10,823 Reviews
      Related searches: PetSmart jobs | PetSmart salaries | PetSmart benefits | PetSmart interviews
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      Glassdoor has 11,089 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.