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      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,817 total reviews)
      avatar

      Ken Hicks

      23% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      11K reviews
      3.0
      Aug 3, 2012

      Have to love pets

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lot of opportunity to help pet owners- adoptions, training can make a huge difference in a dogs life Christmas isn't as crazy as the big box stores Will spend or do whatever it takes to take care of pets in our care If you love pets, it makes it worth it

      Cons

      Pay is just average, benefits are just average Unless you work in the salon, there are few to no full time positions at most stores. Makes it hard to build up a bench of future managers Audit team likes to play "gotcha"- every year they change what they are looking for- often without changes to policy until after the fact. Very frustrating Paperwork is out of control. I really need a form to write my one on one's with my managers? I have gotten corrected when the one on one's were "not detailed enough". They are notes, not reviews.

      5.0
      Aug 3, 2012

      Great experience

      Pet care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun environment, people are excited when you are able to offer them great advice about their pets

      Cons

      employees can be immature, depends on your particular store

      Viewing 10492 - 10494 of 10,817 Reviews
      Related searches: PetSmart jobs | PetSmart salaries | PetSmart benefits | PetSmart interviews
      ReviewsPetSmart reviews

      Glassdoor has 11,082 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.