PetSmart reviews

3.1

37% would recommend to a friend

(10,817 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
Jul 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits, competitive pay, and a generally fun environment to work in. Depending on your location and store manager there are lots of room for advancement

Cons

Long and odd hours paired with lots of stress equals your general retail environment. Managers can get taken advantage of.

2.0
Jul 16, 2012

Support Manager

Recommend
CEO approval
Business Outlook

Pros

Nice place to work if you absolutely love animals and retail work

Cons

Overworked, under-paid, high associate turnover, upper management is often not realistic with the abilities and expectations of employees...

Viewing 10507 - 10509 of 10,817 Reviews

Glassdoor has 11,082 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.